Metro by T-Mobile at 11923 Elam Rd provides excellent prepaid plans and a wide selection of 5G phones from top brands like Apple, Samsung, and OnePlus. Customers have praised the friendly and knowledgeable staff, who are always ready to assist with selecting the best prepaid plans that include unlimited talk, text, and data. Many shoppers have shared positive experiences, highlighting staff members who go above and beyond to ensure customer satisfaction. Although there was one mention of poor service from a specific employee, the majority of reviews reflect a strong commitment to quality customer service from team members. The store also offers a large inventory of high-end phones, accessories, and JBL sound devices, making it a favorite among customers. With a welcoming atmosphere and adherence to COVID protocols, this Metro location stands out for its dedication to helping customers find the right products while providing a great shopping experience.
I went to this store with a broke phone that wouldn't turn on. The guys were amazing they offered me and affordable phone with a great deal. It was also at the last min and they were closing but they still worked with me.
December 2025
My family was switching from Total wireless and friends from ATNT They gave us 4 Samsung phones for $140 including insurance and everything, Amazing staff here.
October 2025
I went to the Store to get charger for my phone but end up getting a tablet with unlimited internet. They have lots of discounts for old customers. Bigg thanks to Samm Awaiss 👍
