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September 2023 by Willy Feliz Peguero
Very nice
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February 2023 by Samuel Carrillo
Worst experience honestly , I walk in to add 2 lines asking for 2 free phones and then im asking why Im being charged $220 for 2 free phones , I understand i have to pay the first months bill on the highest plan and the activation fee but why do i have to re pay all 4 lines when I just paid it 4/5 days ago I was under the assumption that I would only pay for the 2 im now adding he started to explain to me $25 Activation(2x) which I understand that then proceeds to say the phones are free but we have to recharge you your whole months bill even for the 2 lines I already had with metro ! Which meant I just paid my $110 Monthly bill last week 2/11 and I have to re-pay again ! I was under the impression I could have the highest plan with 4 Lines @ $150 but I asked if I would atleast get a break down of my charges and he proceeded to say that no I wouldn't be given a receipt or break down of my charges ! Horrible guy honestly ! Dont go here they over charge by the looks of it !
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December 2021 by Jana Warren
I love the staff, I walked in frustrated and Chuck and Lewis took very good care of me. I'll always drive to this store.
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December 2021 by Dontavia Yarbrough
Owner very rude and acted as if since he is the only metro open late that he is the only metro would not recommend
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April 2021 by Alisha Jennings
Absolutely the best ! I have to buy phones from here for about 8 years and I buy alot, because my husband breaks then on the job and I always get the BEST deals here. Everyone is friendly and helpful, sore is always clean. #bestMetrobyT-mobileindallas
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March 2021 by Rocio Leyva
Before i went here i had went to 5 other metros looking for the 12pro or 12 pro max and none of them had either one and i went to this store thinking they weren’t going to have it either but they did , And to top it off they have By far the best metro around this area, excellent customer service, Attend me fast and got a new phone line activated quick.Thanks!!
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December 2019 by Letha Gibson
Carmen and Joe are the best... You need a phone or service go see them... They will get you what you need...
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November 2019 by Belinda Zapata
Very great workers and customer service
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April 2019 by Remonianx me x Mccullough
I Love this app, I am able to find all the cool stuff , and find all my Christians gospels and emails and find all my accounts. Samsung has made me very happy having this phone. And I just love Ms Sandra she was so informative and so helpful and Sandra was so down to earth and smiling I will tell others to come check y'all out. This sounds like a Big Bonus
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April 2019 by Stefanie Coyle
I had a wonderful experience at this location!! Sandra hooked me up with an awesome plan with 4 phones, definitely a way better deal than my previous provider! Andy is by far the cutest one there!!! I look forward to many years of my metro at this location. 😉
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April 2019 by Kamesha Sheffield
He got big eye brows but his heart is just as big
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April 2019 by Pedro Renteria
love this store, girls are always very friendly and the manager is very helpful
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December 2018 by Jeremy Boone
My phone store since metro started years ago Never no problems
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October 2018 by Isabella Rodriguez
Very Poor customer service I have ever received. My sister bought the phone and She didnt like it. So We went to return it but this guy Shad the owner or manager (whoever he is) refused to take the phone back. I tried to explain that the customer service told us that I can return the phone under metro policy but still he refused to accept it. Also he was super rude. I would never ever visit metropcs. Specially this store sucks.
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October 2018 by Whitney Hardaway
Very shady practice,try another trustworthy store.I came to this location trying to switch over and my current phone provider was checked to see if they were eligible for port over,which they were.Upon calling them and confirming this older Hispanic gentleman came from the back with a nasty attitude and told her some load of garbage that made no sense,and upcharged me almost 50.00.Left the store went to another metro PC's and was able to switch without any bull or gimmicks.This is a shady location with unexperienced and rude owner.Untrustworthy,please go somewhere else.
