Advance Auto Parts in Balcones Heights, located at 4515 Fredericksburg Rd, is known for its exceptional customer service and wide range of automotive aftermarket products. Customers frequently mention the helpfulness and knowledge of staff members like Alex, Manuel, Raquel, and Ernesto, who go above and beyond to assist with various automotive needs. Whether it's resolving battery issues, providing detailed information about parts, or facilitating easy returns, the team is praised for their friendly and patient approach. The store offers free services, including battery testing, engine code scanning, and wiper installations, making it a convenient choice for vehicle maintenance. Additionally, customers appreciate the Speed Perks loyalty program, which provides discounts on store items and gas. Many reviews emphasize the positive experiences at this location, often recommending it to friends and family. Overall, Advance Auto Parts stands out for its knowledgeable staff, excellent customer service, and commitment to helping customers find the right solutions for their automotive needs.
online order ready quickly, . location off off 410 and Frederick
August 2026
Had a great experience with Joe he helped me diagnose my battery and installed it All while educating me on what was wrong and what to do to prevent any other problems, big thanks to him🙏.-:
August 2026
Sometimes you meet a retail employee that treats you like a valued customer. Joe K. at the Fredericksburg rd. location Store 04296 is that person.
