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February 2024 by Carlos Ramirez
Rudest Customer ServiceWent to Office Depot to print out a prepaid shipping label and have package picked up by USPS. Other Office Depot locations have frequently printed the shipping label for free, so long as shipping label was prepaid and the location worked with USPS (this location works with USPS). I was caught off guard when I was informed I would be charged for the one page shipping label. Even more upsetting was I would be charged a minimum of $2.50 PLUS tax. I complained. Two employees stated that if I didn’t like the price, I was welcome to use the self service printing. I tried to explain that I frequently did this at other Office Depot locations and never had difficulty before. They were indifferent. As I tried to pay the $2.52 for my one page, one of the employees voided the transaction and tossed the shipping label at me and exclaimed “just take your shipping label!”Worst experience I’ve had at an Office Depot. Needless to say, I won’t be returning to this location.
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February 2024 by Paul Kozachenko
Product I needed was in there online inventory and sure enough when I went to the store I was glad to pick it up. Store is easily accessible, very clean and organized. I was lucky enough to find a very helpful employee who wasted no time in getting my product and checking me out. The price was also fair. I will return for future office needs.
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February 2024 by Johnny Cisneros
always a great experience
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February 2024 by Michelle Reid
Great customer service, friendly
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February 2024 by Billy Moody
Office Depot in balcones heights is the place to buy your supplies very customer oriented.
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February 2024 by evangeline arce
Their employee, Cindy, was very patient, knowledgeable and was able fulfill my request. Thank you.
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January 2024 by Maria D.R. Gonzalez
I continue to be impressed by Office Depot at Balcones Heights at Crossroads. Excellent customer service and good inventory in stock.
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December 2023 by Anthony Freeman
Employees Display racist behavior made me feel unwelcome and unsatisfied and I had to give a one star to post
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December 2023 by Genevieve Alcala
I’ve always been a customer especially for the convenience of the self service copy and fax machine. However I went in to have just 1 paper printed and when I asked for assistance the worker by the name of Cindy was very rude her facial expression and attitude definitely proved she isn’t customer service friendly or that she just simply hates her job!!! I had to talk to the store manager David who eventually helped me but made it seem like it was somewhat of a bother to get up from his desk. After this very unnecessary and rude experience at this location it’s safe to say I won’t be back in this store.
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December 2023 by Victoria Sofia Serrudo Carroz
People like the ones serving in this office depot should not have them, they are not liked and they treat the public badly. The same thing has happened to me several times in this place.
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December 2023 by J ..
I went and need some printer got a great deal for Black Friday deals... manager is so nice and helpful....,I shop here a lot for business needs and it's alway quick they have nice points perks and businesses discounts....by the way.... My new printers are awesome!!!!
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November 2023 by Monica Salazar
During my first shopping experience at that store, I encountered some exceptionally rude staff members. Their discourteous attitude made me feel as though I was inconveniencing them when I simply asked a question. Instead of being helpful, it seemed like they had no interest in making a sale. Needless to say, I have no intention of returning to that establishment again.
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October 2023 by Notareal Name
Shopping at [Office Depot] is comparable2attending a Big Bang Theory conventionexcept your(Surrounded By)the aroma ofinks&toners which slowly seep into One'sbrain, creatin hopeless romantics o' mindcontrol, To Gain One's Attention Is The Ultimate goal... It Feeds THEIR ManipulativeSoul...Office Supplies Ease Life's Tension;I say to U sitting on My desk chair curled;IT'S MY FAVORITE STORE IN THE WORLD.[WRITTEN BY A (MIDDLE-AGED) LATINA]
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October 2023 by Jack Dodge
Ordered online. Everything was ready when promised. Will keep shopping here and would recommend to others. Good Prices and Great Service!
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October 2023 by Onfalia Rivera
The store I visited is one of the smaller stores, but it has a very good variety of office supply and needs in stock. Associates at this store have helped me find the product I was looking for at one of their other stores when it was not on their shelves.
