Internet Service Providers in Bandera, TX

“My wife and I have been with BEC for over two years now. I wanted to wait to give a full review until I had a complete picture of their service. I can honestly say I do not have a single negative thing to say.

When we were first moving into our home in early 2024, many residents across the area were without power. Our power pole was in bad shape and needed replacement. The gentleman who came out did not hesitate to say it had to be replaced, but we let them know there was no rush on our end since we had about six weeks before moving in. We just wanted to make sure they could focus on getting power restored to everyone else who was currently without it.

They handled the replacement perfectly within our timeline. We also signed up for their fiber internet which is amazing. Recently, we had some flickering issues. After our independent electrician confirmed our panels and wires were fine, BEC came out. They were upfront that we would be billed if the issue was on our side, but they found a small issue on their end and fixed it immediately. No bill and no more flickering.

They even helped us with a discount on our membership fee based on our perfect payment history with our previous provider. Even when my wife calls the office to ask questions, they are always friendly and helpful. I personally haven't had a single bad experience in two years. The people who came out to look at the pole, install the new one, and fix the issue on their end have been honest, kind, and hardworking.”