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“Bethany and Jordan are an absolute benefit to being on your crew! Every time I come, they warmly greet me and then they help me fix whatever I’ve done wrong! With a smile!”
“I live in the middle of three UPS stores. This branch is by far my favorite. They know their products and consistently try to find the best solution for me. Nook is particularly helpful and always friendly. Whether I need shipping or a notary, she does a great job.”
“The Mail & copy shoppe did an AMAZING job with a specialized lamination job on my daughter’s artwork for a project. They took special care, did a test run to find the best application and made it work!!!! We really appreciate the customer service and care they took. ❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️”
“I went into the store today with a complex, multi-step errand involving document printing, a notary public, and setting up prepaid return shipping. I was honestly pretty anxious about getting it all done correctly, but Alex made the entire process incredibly smooth and stress-free. From the moment I walked in, Alex was kind, welcoming, and took care of every single detail efficiently. Instead of treating it like a tedious transaction, he treated me like a friend and turned a typically annoying and painful chore into a genuinely fun experience. I am so grateful for his outstanding customer service. Alex is a huge asset to this location! Thank you again!”
“Absolutely love this location & their staff. Everyone is always so friendly & beyond helpful. It’s so convenient & I’ve never had any issues. Thank you for all you do!”
“Joanna & Joey are amazing. Aamir is also a great manager. Even when they are busy, everyone is always so nice & helpful. I use this location for all my print & shipping needs and can’t recommend them enough!”
“I rarely leave reviews but Robin at this location is a rockstar and was able to get 4 different packages quickly handled for me to 4 different parts of the country. I was in a time crunch in getting out birthday presents, and so nice to have someone flawlessly handle so I could take a deep breathe and relax. She is very customer centric and knows her stuff, they are very lucky to have her!”
“Generally good store, but they messed up an address doing an ebay return, causing me to not get a refund. They refused (politely, but still refused) to acknowledge their error or offer a credit. A bit disappointing from an otherwise friendly store.”
“This place has the best customer service.
Been going there about 4 yrs.
They'll get you in and out quick.
They make sure to have enough staff,
plus they don't drag their feet like union/gov workers.
I live in Flower Mound.
When I was ready to get a mailbox for self employment biz, I wanted a Flower Mound address.
And, the FM store is closer to my house and all the places I shop.
But, I'd already figured out that this place had the best customer service, so that's where I got a box.”
“Fast service, clean store, and convenient location from my home! What makes this store stand out is the customer service, hands down. The staff always have a smile on their faces and a positive attitude.”
“Love the way you can take stuff for amazon and be in and out, but if you need to email a shipping label, you have to email to them 4 to 5 times for it come through.”
“Bart and his staff were able to help me with a last minute request to print a picture book for a family member. They were so accommodating and helpful, reasonably priced, and the book turned out great! I would definitely recommend this family-run small business”
“I LOVE THIS UPS store! The owners/managers are FANTASTIC! So helpful, so friendly, and great pricing. I drive out of my way to work with this UPS by my client's house, because they do a great job of taking care of my complicated printing needs! #1!!!!”
“Excellent location and great services. I was pleased how fast i was in & out !!! Kudos to UPS store staff for handling my needs especially having custom print work and notary services.”
“A great team with professionals, we were glad to work with these guys and want more and more cooperation. Thank you for being one of the our best partners. Our team appreciate your hardwork and efforts”
“I stopped by to drop off a FedEx package and had a great experience. The staff was friendly, efficient, and made the process quick and easy. I was in and out in no time, and everything was handled smoothly. Excellent customer service!”
“Jennifer is AWESOME. The whole team does a Great Job and makes mailing stuff so simple. At Christmas all your mailing addresses are saved in the system. It’s very convenient and very reasonable. So glad they are close by.”
Open 24 hours
1220 Texan Trail # 200, Grapevine
Shipping Centers
“Was doing a whole Swap change Went from a small block to a big block in the and Chevrolet on an 1977 I thought I was never gonna get those mud dobbers off of there.But From it being in the turkey barn I thought it was gonna take forever to get rid of that paint off of there Luckily it was a c10 All that sunday there is Pure silver baby I called up blue sky pressure washing DF.W So they help me clean all that the paint the mud dobbers the engine blocks and they're a real life saver thank you”
“We use Pack N Mail every day for our business, and they have always been helpful and caring. They know our family and are always positive, generous, and helpful. They are easily one of the best staffs we've ever worked with. Not only are they helpful for our business but they treat our family like family. They know our names and even treat our son to a Tootsie Pop every time we go in. We will never stop using Pack N Mail for our business needs. They are simply the best.”
“Judy deserves a raise! She helped us immensely get this huge furniture item for which we didn’t have large enough boxes shipped by going above and beyond to make it work on her own time! BEST CUSTOMER SERVICE EVER! JUDY DESERVES A RAISE! THANK YOU”
“I see some the recent negative reviews and I have to state the opposite. I became a customer while the previous owners were in place. While some say they were kind, those owners left me hanging for weeks, phone calls were never answered & I had no way to get my mail…then suddenly, they shut down with no offer of support at all. I was more than upset to say the least. The new owners may not have the personality type some people prefer, but I would rather have someone who handles business and is responsible with my mail that I am entrusting them with safekeeping than someone “nice” who doesn’t care about me having access to documents that I need. I am grateful for the efficiency I have experienced with the new team and look forward to continuing my service with this store.”
“This has been my ONLY mail service I go to ,,(,for the past 20 years)owner is super friendly and everyone working there has been super helpful , best part, its walking distance for me,”
“Crystal and her team has always been friendly when I have come in, called or emailed. They helped us with name badges and printing. We appreciate the level of communication and working with small businesses.”
“So happy with their service! Came in to get wedding programs printed on card stock last minute (days before wedding). They took the job, quoted a super fair price, and delivered! Turned it around in 1 day and they came out perfect! My fiancé is so relieved and happy, which makes me happier :). Huge kudos to the super friendly and professional staff for such amazing service and product quality. Will absolutely be back here for any bulk printing needs! Thank you!!!”
“Excellent and professional service. I went to this FedEx store in Roanoke which is located inside Walmart.
The store manager was very attentive and provided excellent customer service. He explained all the sending options and price. Made the process easy and convenient.”
“Shipping from here couldn't have been easier. Gabby diligently bubble wrapped and packed all my items with speed and care. I was in and out of the store in less than 10 minutes. I will be coming back here next time I need to ship something.”
“What a pleasant surprise! Came for the shipping, stayed for the sports cards. They have an unexpectedly great selection of cards, and the staff is fantastic. I’ll definitely be stopping by often to check out what’s new in their inventory!”
“Marcus is AWESOME! He and the other Associates at the store are wonderful to work with! I have all my printing done there because of how great they are to work with!”
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“They are incredibly nice and helpful. I can’t believe that they were willing to help me pack my item. Usually, I’d feel frustrated at the postal office, but this felt like a friend helping a friend.”