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“Caliber has always been my go to for repairs due to and accident or incidents that occurred to our vehicles. They are always efficient but this time around the staff was so friendly, attentive, and I would say went above and beyond. We got both vehicles back a lot sooner than we expected and was updated throughout the whole process. Customer service was on point.”
“My Car looks brand new inside and out! It was truly unrecognizable. I was speechless, When I saw my car! He took care of the 3rd party insurance which was truly a weight off my shoulders! He was very understanding and kept in touch with me the entire process! He fixed my door in a timely manner (1 week) He detailed the inside of my car at no extra cost, without being asked to do so! Will never go to another shop ever! Hands down the best Shop in town!”
“They were fantastic. Got the job done and a secondary one for us as well. The vehicle looks like the day it did when we purchased it. Great job! Highly recommend them.”
“10/10! Steven and his team are incredible. My husbands company purchases all of their trailers from Quality Trailers. Customer service is outstanding. We are customers for life!”
“Came in with a bad battery and right away was greeted good customer service and also install my battery ralph the one that help me and good store thank you ralph”
“Always great customer service with knowledgeable staff willing to go the extra mile to make sure we are taken care of. Thank you Audra, Alicia and John we appreciate all you do.”
“I've had my share of frustrating experiences with GMC and Chevy dealers over the past two years, but my recent visits to this dealership have changed my perspective. Matt from the service department has truly restored my faith in the brand. He has assisted me on two separate occasions, and in both instances, he made the maintenance process seamless and stress-free. I genuinely appreciate his dedication and support. Highly recommend this dealership for anyone looking for reliable service!”
“The parts department is excellent! They always have what I need at a great deal, and Jarett always provides great customer service. I highly recommend their services!”
“I am very pleased with the repairs that were done to my car. You can’t tell where the damage was and the paint is perfectly matched. Not only do they do great work, they are great to work with. I was kept appraised of the progress of the repairs and had all of my questions answered promptly and courteously. The facility is clean and the staff are true professionals. And, my car was so clean when I picked it up, I hardly recognized it. I highly recommend them.Service: Body & Trim”
“I have had very good experience here!
Todd and the gang are very good at communicating and helping me out on diagnosis on my Mules. They advocated for me with Kawasaki on a transmission issue. The mule was long past warranty and they stood behind it. Try that with any other brand. I shopped multiple other dealers for the new purchase and ended up here. Consider the dealer and service when looking. I have found the advertised price on new units very often does not include a lot of hidden fees that really add up. Give these guys a call.”
“I had an amazing experience here. Ro is a rockstar. He was so kind to me and helped me so much. He made my day a little brighter. I would definitely come back again. Great service”
“Jennifer the store manager is an angel! I witnessed her training, answering phones, and also helped me with an engine check! Super helpful woman and truly for the people. ??❤️”
“They replaced a tire monitor on my car for $28.00. My friend had one replaced on her car at a mechanic shop and paid over $50. Everyone I dealt with was very friendly and professional.”
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“Let me start out by saying the work was immaculate. I have a paint color that is very difficult to match. Not only that, but Mike’s team took the time to repair a chip for free without me even asking.
I love supporting local businesses and I understand that things aren't as fast as corporate options. So there are just a few things that I want to point out that could be remedied for an even better experience:
1. The total time of repair for a bumper and headlight was 2.5 weeks with the caveat that I did want OEM parts. If you need quick service, you might need to choose another shop.
2. Communication was nonexistent and was 100% left to me to call and get updates. Even progress text updates would have been appreciated.
3. That red sticker he proudly displays on his office window almost made me go elsewhere, so keep an eye out and decide for yourself if this is a business you want to support. Personally, it gave me the ick.
The one star removed was simply based on communication. Thank you for making my car perfect again.”