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September 2024 by Laverne Schulze
Love have service right at your back door. Having an appointment makes the process easier. Was a little disappointed that at the service center you don't take personal checks. Sorry I'm old school.
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September 2024 by Charles Malone
In for the 7,500 service for my Suburban. Was lucky enough to get Dawn as my advisor. She coordinated the service and got two recalls for software re programming done in an efficient and professional way, while keeping me informed. Dawn rocks!
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September 2024 by Pamela Graham
Tim and Jacqui were absolutely the best in customer service I have ever had. I will recommend these two for sales and finance along with Covert Chevrolet. Covert should be proud to have these two individuals as part of their team! Blessings!
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September 2024 by Ronin Dogg
Walked in, the vehicle we came to see was pulled up front, ready for the test drive. We really appreciate being trusted as grown adults to go on an extended test drive. We liked the truck and we had a deal before we left. As it was late in day, delivery had to be delayed as a part needed to be replaced. Delivery is set for Thursday or Friday, at our home, saving us another 65 mile drive. This was the easiest vehicle I have ever bought.
Thanks folks.
Tri and Erin Rust
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September 2024 by Lizbeth Olivares
Simply the best of the best?great customer service ! They really care. Dawn is amazing very helpful.
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September 2024 by THREEDMAJOR TRUEKING
Very Friendly and easy process. I bought my car totally online
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September 2024 by Geraldo Galeana
It took them 6 weeks to give me a diagnostic and a bunch of excuses and lies every time I ask for an update. Another 3 weeks to get the parts needed and about 3 more weeks to install. Worst service team.
When you ask them for an update on your vehicle they don't know anything and need to find out or make calls but never call you back to give you an answer.
Need to hire professional and responsible people the ones in charge of the service department are damaging the reputation of a great car company.
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September 2024 by Louise Riggs
Hoping to not have to leave any stars. “Will” doesn’t return our calls and let us know what is going on with our vehicles.. says a couple hours .. and then it takes a day and several more calls to get a response. We will be going elsewhere for our vehicle maintenance
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September 2024 by Gilbert Zamora
I just had my Chevy Blazer serviced at Covert Chevy in Bastrop. It was done in a timely manner and Dawn advised me on condition of my vehicle. Thanks!
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September 2024 by aaron martinez
Great customer service! Fast and easy approval! Alex murchison made it a quick and easy process went above and beyond shout out to you guys at covert Chevy in bastrop!!
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September 2024 by Rita Lopes
Very friendly and prompt service
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September 2024 by Rogan giles jr
Covert did a great job on my oil change today! They also got me out very quickly.
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September 2024 by Pieter Tirion
Top notch servicefriendly professional service
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September 2024 by Victor Rodriguez
Customer service was excellent i felt like i got a fair deal
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September 2024 by Blake Anderson
Easy buying experience. Strongly recommend
