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March 2024 by Chet Rittgers
Don’t win a raffle, they will do anything possible to keep it. Was called 3 times, drove a hour to be told they didn’t have the information 3 times..
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February 2024 by Chris Hall
Best little gun shop around, been going to them for a few years now and never had a bad experience.
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February 2024 by K G.
My old man has a rifle that needs some repairs. I called ahead to get a quote, and the price seemed reasonable. So I picked up my dad, drove all the way over there. Just to get some BS excuse about inventory. Basically, to take my business elsewhere, and that's exactly what I'll be doing.
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January 2024 by David Neet
Couldn't find it...not good signage or moved...gave up looking went on my way
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January 2024 by Angelina Garcia
Had the best experience with Devon and staff. I went in to buy a firearm here because the local big store wouldn’t sell me one as a gift purchase even though in the state of Texas you can. The staff here are knowledgeable, friendly and you can tell they genuinely want you to leave happy. Devon even gave me some swag since she knew it was my first time purchasing a firearm. Thank you for turning around my terrible experience at a different retailer into a stress free one. You all are awesome. Thank you for your kindness and making me leave with a smile on my face.
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December 2023 by Damien Dunham
Friendly, informative shop. Happy with my purchases and service was great.
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December 2023 by Karen S.
Agree with the other negative reviews. Overpriced. Staff is a letdown. The original owner, yes, he is very knowledgeable, but his wife... make sure to work with the actual owner instead if you really need to shop local. Her attitude is way beyond her knowledge. Other than the original owner, the support staff are not friendly nor very helpful. My husband and I were turned way off by the attitude, ego and lack of actual knowledge. We are going elsewhere now.
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November 2023 by James Kitchen
November 2023I asked them to order me the nickel plated gun (the shiny one) they ordered the creacote one (the brownish one). When I told them that's not what I wanted they told me the brownish one is "Nickle plated" that there is no difference in the two guns. Their argument went on and on and on. Finally I said just refund me. They did but not before telling me "you are and always have been a pain in the a** customer". That kind of surprised me.I had my dog tags on so it's obvious that I'm a veteran, I'm a life member of DAV and VFW, and a 100% Disabled Veteran, I’m usually not disrespected in that way, I was a repeat customer of theirs, I’ve had appraisals done, FFL transfers, consignment sales, ammo purchases at their shop.
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September 2023 by Iram Hernandez
I forgot the man's name but I spoke with but he was very pleasant. Very Knowledgeable and had great customer service..honest.. He could have sold me a rifle case to make this sale. But his question to me was what size is. Your rifle that way, you're not buying a case that doesn't fit. Good man, I'll be coming back.
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May 2023 by Jack myers
Left a 5 star review 3 yrs back...3yrs later, I'd like to retract 2 stars. Went to buy a pistol, they were obviously busy, didn't want to be "that guy". Convinced my wife to run other errands and come back. Once we returned there were only 2 customers, great!After watching them help 2 other walk-in customers instead of my wife and I, we walked out. I tried to shop locally but this was not the experience I expected.
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April 2023 by Blake Ormand
Repeat customer here. Troy has done an excellent job repairing and improving several pistols for me, Devon has given me tons of revolver advice and has been gracious with a few returns, Keli was super helpful to me in securing my latest purchase, and Doug welcomed me to this community and is absolutely my most trusted instructor and advisor. I look forward to getting to know the rest of the staff as well - they've all always been super professional to me. Their range (just NE of Bastrop) is an awesome space and is a perfect location for calm, secure, and safe learning. What a great shop. These folks have been patient with me when I don't understand, helpful when I have questions, and encouraging when I want to progress in my knowledge and skills. This is MY SHOP. Yes, we all compare prices online, including me, but listen - Crosshairs maintains a solid in-stock inventory at fair prices. Yes, some items cost a little more than buying online, but their guidance and support and local presence is well worth the few $ difference. Whether you're just beginning to become curious about firearms, or you're a seasoned enthusiast who installs your own upgrades, Crosshairs Texas is where you go to move forward. I can't recommend them enough - they're simply great.
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April 2023 by jeremy savage
Staff is always friendly and helpful when making deals or just shipping threw a ffl.
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March 2023 by Marshall Clark
I ordered a firearm online which isn't the best way to go, but the firearm I wanted was very specific and no longer made. Notifying Crosshairs about the FFL transfer was easy with their provided online form. The package arrived and I received a call and an email from the staff saying the wrong firearm was delivered. They quickly got a hold of the online retailer, made the necessary arrangements, and I received the correct order within a week. Some of the best customer service I've experienced and I highly recommend Crosshairs Texas.I was also surprised to see how much they offer in terms of service and classes. These people are serious about their business and helping the community learn about firearms and firearm safety.Thank you!
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February 2023 by Bastrop Blinds Shutters & Drapes
I have used their FFL services twice. Very nice people, great communication very professional. Highly recommended.
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February 2023 by Randy Knickerbocker
I had a great experience. I had a rifle worked on by their gunsmith. He did a great job and found something that needed replacement that I wasn't aware of. I highly recommend them.
