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February 2024 by Dustin Cruts
Nice people good customer service
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February 2024 by Robin Cowan
Very helpful and patient. I hate shopping for anything but this experience was very easy. Outstanding customer service!
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February 2024 by Julie Stearns
They had a smart bed that helps you pick the right mattress.
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December 2023 by Jennifer Kingham
Jacob did an awesome job assisting me in selecting a mattress for my daughter’s room. Everything was explained well, and no high pressure tactics, which was a relief. Thanks, Factory Mattress!!
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December 2023 by Nicole Mendoza
Cleo was great. Even with multiple customers in the stores my husband and I never felt neglected. She took her time answering all of our questions and we left happy with our purchase! Thank you Cleo!
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December 2023 by Nadege De Lajudie
Cleo was fantastic! She was professional, friendly, and very helpful. I'm glad she was there to help us pick a mattress for my mother.
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November 2023 by Perri Sorel
Just came from Factory Mattress where once again Cleo hooked me up right. I have purchased 4 mattresses from her now because she is so knowledgeable, patient, kind, and supportive. For me it’s like spending time with a good friend. I also got a good deal for Black Friday. I needed time to decide. They carry a wide variety of options. If you are looking for a mattress go see Cleo!
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October 2023 by Austin Artist
I had a pleasant bed shopping experience today. Cleo was very helpful and a delightful personality.
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October 2023 by Joel Lopez solis
Very helpful staff in find the right for your needs . Cielo was super nice and answered any questions I had. Over a good place to get a mattress, would recommend to others.
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October 2023 by LINDA MEADOWS
Cleo is Wonderful! Excellent Service! Nice to see some one who cares for her customers like she does, unheard of in this day and age!My only thing is took two and a half weeks to get my mattress which is a long time when You are sleeping on a air mattress, but I’m sure that just how it is.
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September 2023 by Takona Tipton
Cleo was so helpful and nice, showing me mattresses in my price range. She was very knowledgeable, not pushy, and got me a great price. Love the Factory Mattress is a family owned company that supports Texas-made mattresses.
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August 2023 by joseph guerrero
Cleo provide wonderful service. She was most professional in conducting the mattress test for my son who is autistic. We were very comfortable with her showing us multiple sets of bedding.She should be considered as a valuable asset for your company.
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June 2023 by Tina Cain
Factory Mattress has an outstanding process that helped me narrow and choose the perfect mattress using their RIGHTfit bed machine! I really appreciated Catherine's ability to guide me in my final selection.
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June 2023 by Shelsea Saenz
The floor sales lady was professional and attentive. Not pushy, but rather informative and helpful. The delivery guy were totally awesome; fast, efficient, and respectful to our home. The price point was not bad as we ended up leaving with not only a mattress but an adjustable frame too for less than we planned on paying for the mattress alone.
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June 2023 by Carl Crain III
Fantastic service, always ready to answer questions, friendly and knowledgeable staff. I’ve bought from them twice now, the first was for our queen size bed and now our king size bed. The system they use to help identify what you need for a mattress was worth trying out while we were there.
