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November 2023 by Nickolas Hodge
I looked like it was under construction or renovations. Didn't inspire much confidence. In spite of the fact that the lobby was completely empty and there were confirmed no other patients in any other inservation rooms I had to wait 45 minutes before I was called back. Nearly emptied my bladder in the lobby it took so long.Staff was polite and the front desk called me honey.
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November 2023 by Scott McClellan
Excellent, quick, thorough and very nice. Every medical visit should go this well. Couldn't have been better.
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November 2023 by Michael Detrixhe
Wish I could give 0 stars to this place, I went in and as soon as I told the Dr my symptoms and medical history he completely disregarded all of the information given, then went on to prescribe me a medicine that I had already tried in the past that I told him didn’t help and he said that I didn’t know what I was talking about and that it would treat it. Complete mockery of of what this place used to be… it was fast though.
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November 2023 by Wyatt King
My experience doesn't even deserve 1 star the medical professional that was given to me was very unprofessional. He was not only rude from the start but had zero compassion for me throughout the entire visit. He basically told me that nothing was wrong with me even though I was clearly not feeling well even the nurse could tell. He was a white male 50s or 60s with blue eyes, this man made me lose a little faith in humanity.
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November 2023 by Google User
When this was FastMed received exceptional service, now that it is CareNow the patient service has gone down hill. Went in for wound care for bleeding that wouldn't stop. The doctor came to the check-in window and said "I can't do anything - just hold your hand above your heart." He didn't take the time to look at the wound nor apply a proper bandage. It's not as if they were busy - we were the only patient there. Unbelievable uncaring attitude.
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November 2023 by Monica Adame
The Dr. Severely misdiagnosed my son, the Dr. walked into the room, looked at the rash on my son’s arm and gave his diagnosis, when I asked about the swelling on my son’s face, the Dr. looked up and said oh yeah I hadn’t noticed that, but still insisted that it was same diagnosis of severely contagious condition, for which I had to keep my son out of school for a week, they did not give any discharge paperwork or school note. I ended up taking my son to primary care physician and she confirmed that it was simply poison ivy rash.Update 10/17/23 - Per request in response to this review I called CareNow Bastrop 3 times today and each time nobody answered the phone.
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November 2023 by Roberto Rivas
This was a very fast and friendly experience. I would highly recommend this to anyone. My first experience was with stitches years ago it was great. This was my second experience for a CDL physical and it was awesome.
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October 2023 by James B.
If you have respiratory problems don't go anywhere else but here...this place will save your life....They are the best ...
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September 2023 by R G
Friendly fast customer service. My visit was for a pre-employment eScreen. I was in and out under 15 minutes with a smile from start to finish.
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August 2023 by Nadege De Lajudie
The doctor was great, but the front desk lady could make some improvement on her customer service skills.
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August 2023 by Janet Lincoln-Gentry
First time visiting fedmed urgent care. They were fast and friendly great service..did a pre employment screening and drug test. Fast no problems. Thanks.
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June 2023 by Kendall J.
We've used this place a few times, and besides extremely long waits for no apparent reason, they do a decent job. But now they are on the s@!# list. One of the reasons I liked this place is because you can schedule your own appointment online, which is super convenient. So I did that for my son who's been sick. Made an appointment for 8:45 in the morning, rush there to be there on time, get there, and the doors locked. Besides for a tiny paper sign in the window that says "clinic will close at 1 on 6/27" (this is 6/29), there's nothing else. I call their phone number, to get an automated message saying "this location is temporarily closed". Amazing. That would have really been great to know BEFORE coming all this way. Why the hell would you allow appointments to still be made, with ZERO mention of it being closed on the website? I get things can slip through the crack, but if you are a health care establishment, advertising 7 days a week, catering to walk ins AND with a fully functioning schedule-yourself service, how is this happening. So now me and my sick kid have to make other arrangements, wasting valuable time I DONT have. Screw this place.
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June 2023 by Chelceah Paraday
I have been to this location a few different times and I can understand people having bad days. I have never really had an issue with any of the providers, but the front desk receptionist, Virginia, is awful. The last two times I have come to this location, I have received nothing but attitude from her, starting off with insurance. They still had my old insurance in the system, and I had handed her my new insurance card. She immediately gave me attitude saying, "well this isn't the insurance we have for you on file." Peoples insurance change...The next time I came to this location, today, I did not schedule an appointment because I was just told to come back if things didn't get better. I explained that to Virginia after she again gave me attitude for not approaching the desk immediately because she was on the phone. Looked dead at me and said "hello, I'm talking to you"She asked again if I had an appointment and when I told her no she said I would have to wait because appointments come first....there was nobody in the waiting room. When I asked her how long the wait would be, she said, "I don't know, 45 min to an hour, because like I said appointments come first"Not 5 minutes after, a gentleman walked in for a drug test. Her whole attitude changed, said it would only be about 20 minutes, offered to book him an appointment and then offered him water.Needless to say, I will never be back, and others should avoid this fastmed too. There are other options in town.
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June 2023 by Amanda Owens
Took both my kids there and the doctor was so kind. My son adored him and even hugged him.. I'll use again.
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May 2023 by Shelley Walton
I made an appointment and they got me in and out quickly. Very friendly and nice staff!
