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July 2025 by Susan Miller-Smith
We bought a kitchen sink and paid for delivery. Before the item shipped, we asked that delivery be scheduled for the following week. Even though it had not shipped, they wouldn't change shipping, actually said they couldn't. So, we tried to cancel the order, can't do that either.
It was impossible to get to actual people in customer service, and when we did, there was no customer service.
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June 2025 by micha young
Great service, way better than in Home Depot across the street. Nice helpful staff.
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June 2025 by Jennifer Novak
Love it - friendly staff - good prices
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June 2025 by ROBERT S
This store NEVER opens on time ! We try to earn a living while this store takes its time opening on time. Just wait 10 minutes past time
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August 2024 by Catherine Chagra
Debra in the paint department saved our lives!!! We couldn’t find the paint and she was so sweet and helpful! She went above and beyond for us!!!!
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July 2024 by miscellaneous_art 2020
No one ever knows where to find anything ?
I can't even ask employees for help because they know as much as I do.
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July 2024 by Dianna Greenwood
The absolute worst customer service this evening with a bunch of kids talking and laughing then refusing to check a customer out because they were closing the registers. No actual work being done. Once garden registers close there is no actual checkout and the don’t pay me enough to check out my own purchase.
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July 2024 by Josue Juan
Bad service with the customer service women, they are from Mexico and they are very arrogant. They gave me terrible service. Last week, an American woman served me and gave me better service.
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July 2024 by Mansoor Sherkat
Reasonable selection and prices
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July 2024 by Terry Reeves
In the lumber department there's no good help nobody to help load it's pretty sad.
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July 2024 by Omni Matt
This Lowes location is a prime example of workers that give zero #%%!s about their customers and do a great job at making you feel as if you're an inconvenience if you need help with something. Like buying a $2,500 riding mower for example. The representative at least stood there until I told him I didnt need anything else from him but I had to pry information from him. He at least understood that an appropriate question to ask me would be "is your grass thick" because then he would recommend the higher horse power John deer. I get that not everyone will be super excited to help someone place an order and make sure they are making the right purchase for their needs but then we stopped another employee and asked for help and he simply asked us if we had a Lowes credit card. We informed him that we did and he said "cool" and walked off. Is it too much to ask to find someone that will at least find another employee that is willing to help a customer? This store gave me a gross feeling. I cant say I have any interest in coming back here. I wanted to spend money but my confidence in the store was destroyed. We spent $6 on drinks and left.
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July 2024 by Ken Parmley
Shop on line and then pick up, or walk the store and get some more.
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July 2024 by Manuel San Luis
The other “home” place ignored me because I was a different race and color. Lowe’s was quick to offer service and were friendly, helpful and cared about me. Exceptional customer service by Doug in the cabinets department!
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July 2024 by Paul Terry Walhus (springnet)
Good job
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July 2024 by SW McCurry
Bought 2 $450.00 patio 11" umbrellas. The sun and wind took there toll. I wanted replacement canopies for them. NOT AVAILABE.
It is rediculous to sell expensive items and not have available replacement items on the part that wears out every few year.
