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“After spending decades with a large competing cellular company, I finally made the switch to Verizon. Kyle, based in Bastrop, showcased exceptional listening skills and provided clear, customer-centric responses to my queries. His sales approach was refreshingly low-pressure, which I appreciated as a seasoned sales professional. Kyle consistently demonstrated a friendly, professional demeanor and was an enjoyable conversationalist. As a newcomer to the area, I also valued his insider knowledge and recommendations for local attractions. As someone who rarely writes reviews, I felt compelled to recognize the outstanding service Kyle provided, as well as the exceptional value and user experience offered by Verizon.”
“Go see Joseph at the Bastrop AT&T store on W Hwy 71 near Chick Filet. Didn’t have to wait & had a positive experience. Joseph was knowledgeable & helpful. Highly recommend this store.”
“It's a nice, clean store with personable people staffing it. They always ask if they can help you. They aren't pushy, but let you know that if you have questions about any product, they will be happy to assist you.”
“Went the cricket in Bastrop, while I was here Jill was amazing and helped me in every way! She is an amazing manager and was multitasking the whole time helping her employees while assisting me and other customers as well. She is top notch and you guys are very lucky to have her at this location and had the best experience! Just awesome!”
“Went in to switch carriers and the staff there are awesome . Jeremiah and joe helped us with no problems . Knows how to treat their customers right . Good customer service”
“I’ve been with T-Mobile for my Internet for a few years now. I have never once had a bad experience in store. Today I went to work, I work from home. I went to work all was fine. Then, out of nowhere my Internet stopped working. I started panicking because I just started this job. I went to look at my router, it kept power cycling itself. It was 30 minutes until the store closed And I hauled my butt up there knowing I live 28 minutes away and Ricky and Reyna we’re so kind when I called up to beg them to please stay late for me. I walked in the store with my router at 7:59. They were so polite, even though they were being forced to stay late and they both made sure that I got my router so quickly and I am writing this review. On my way home at 8:08 PM. They had me in and out in six minutes. Exceptional customer service, exceptionally empathetic people.Wonderful hires T-Mobile. Absolutely will recommend for anyone to come in store.”
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“they were so quick and so helpful! i went in expecting them to possibly overcharge me due to bad experiences i’ve experienced with cellphone repairs, but they were so professional and fixed the problem in my phone in a little over 30 minutes and under $50. I’ll definitely be recommending to other people, I had a great experience. Super thankful!”