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September 2023 by Ray R.
Plus sizes are no longer offered in-store. The only reason I wanted to shop there was to get some new shirts for myself and my husband but as it turns out... plus-size shoppers are no longer supported and have to shop online.
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September 2023 by Kean Hartfield
BEWARE!!!! DO NOT BUY SHIRTS HERE, especially as school is starting! We bought two shirts, and with the first wash in cold water, they both shrunk up like crop tops!! I took them back immediately with the receipt, and store supervisor said Old Navy would not return them, or even give me a store credit— even with the receipt—because “they were washed.” So, apparently, you can buy your children shirts here, but you can never ever ever wash them. ?♀️The most ridiculous encounter I have ever had with a retail store.?♀️ The quality of Old Navy merchandise has tanked, and their customer service in Bastrop location quickly did, too. Very disappointing.
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June 2023 by Laura
Not a lot of clothing options
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June 2023 by Wendy C
The store is very neat and well stocked. The staff, although not many, are polite and helpful.
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May 2023 by Kassie Johnson
Fantastic staff!!!
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April 2023 by Hum'nBird
They have a good size selection just not really my style. The staff was really friendly and helpful. If you like old navy clothes then I would recommend this place
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February 2023 by Jerrica Steger
I'm actually genuinely surprised at all of their new clothing items. They have decently priced items and have a lot of sales going on. I was able to find workout pants, shirts and everything I needed for a reasonable price.
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February 2023 by Melissa Murata
The people who work here are very friendly and helpful. I especially appreciate that they honored a coupon I had received via email and that they signed me up for rewards. The manager, David, clearly cares about his store and ensuring every customer is treated well. Sherly, my cashier who also helped me locate items, was equally nice and informative. She signed me up for the rewards program and helped me find some clothing. She is definitely the kind of employee you want to keep and promote! If every store offered the helpful and friendly service that this store offers, I'd shop in person more often. I'll definitely be coming back.
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January 2023 by Guadalupe Ramírez
(Translated by Google) Excellent prices and super clothes(Original)Excelente precios y su ropa super
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January 2023 by Norma Willman
Always helpful attendants.Store always clean.
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December 2022 by Laura Witt
Excellent customer service!
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December 2022 by Cinthya San Miguel
Not much in it but it's in located on a small town so it's alright
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December 2022 by Patsy Gibson
Went in and got some jeans for one of my grandsons.
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November 2022 by Jean Vassar
Got two pairs of jeans at under $20 a piece so happy with this .Check out was fast quick and friendly
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October 2022 by Iram Hernandez
Zabby is the greatest. Best customer service. Friendly and informative. Stylish as well. Will continue to shop at old navy
