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November 2023 by Samantha Berrio
If I can give rush automotive more stars I would!!!! They really took care of me and my 02’ Tahoe. They keep you informed, very knowledgeable and understanding. Joe the owner is exceptional and goes above and beyond for his customers. Daniel always explains things in detail and answers any questions I have and makes sure I understand completely. I love rush automotive and I will recommend them to anyone. Thank you rush automotive for getting my Tahoe up and running again I’m truly thankful for y’all!!! I will keep coming back to y’all for sure!
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October 2023 by VM M
Check engine light came on in our Ram 1500 so took it to dealership for the diagnostic. Due to parts availability and supply issues they couldn't get us in for further testing/repairs until a month later. I called Rush Auto and spoke with Keegan (sorry if spelled wrong) who was able to get us in pretty immediately. The problem was fully diagnosed within the day and fixed the very next day after he searched and found the part we needed at a dealership in Austin. The pricing was fair, communication was straight-forward, customer service was top notch, and repair was done right. Keegan went above and beyond and we will definitely use Rush Auto in the future for the care of our truck. Thanks yall!Services: Auto exhaust system repair
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September 2023 by Mark D.
Very professional and up front about service and cost Has and the team at Rush did a very good job on my Ram. Took care of everything that was wrong with my truck.I will go back when I need my truck worked on. Thanks Jason
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September 2023 by Bob T
Had a coupon from Discount Tire for $59.95 for alignment. They asked why I’m getting alignment, I said tires & we just replaced the steering rack so want to confirm alignment. This is what they said: “Oh, you did outside work, this is just a $20 off coupon, let me get a price for you. $149.” I said no thank you.
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September 2023 by Paige K
In such a “rush” that their dark grey ford edge company car tried to run me and another car off the road in Elgin.
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July 2023 by Enrique Fernandez
Not bad service, they aligned my car to no improvement.
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July 2023 by William H.
i paid $4300 for a used tranny from these folks. 4 months into this trnny the valve body needs replaced they took the valve body out of my old tranny & placed it in the tranny. couple months later was getting codes that pertained to dirty &/or low fluid. took it in & asked them to look at it & they said nothing is wrong. i only got 1 yr warranty with this $4300 tranny that now has my old parts in it! iasked Daniel that before my warranty was up would he change the fluid & filter since they had not before they put it in! you would think before anythng else they would at the very least do that! Daniel called & said my wagon was ready i go get it & they did nothing he said they was no reason to change the filter & fluid! i showed him the read outs i got from auto zone he said that was old codes that didnt pertain to this tranny! i wish i could show the pics of the car this tranny came from that cost them $100 looked like it was hit by a train, thats why the shaft was bent in the tranny Daniel. would not take my lawnmower to this place theyre all about screwing you over for the most they can get out of you! also they dont go by the book for what their supposed to charge a customer either!! this review is by William Hurlocker!!!
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July 2023 by Michael F.
These guys are great! They went above and beyond with my service needs. I am very satisfied with their customer service!
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July 2023 by Martin Andresen
Always on top of it ...does a great job with it. Always a great job on my vehicle.... super good guys have known them for quite a while. This is the place to go for fair prices, great mechanics.
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May 2023 by Rick Fields
Great mechanics, and the sales reps are salary, NOT commission. That means that they have no interest in selling you anything that you don't need.They'll give you an itemized list of all work they see needed or suggested, with prices, and let you pick what you want done.And, you get the full list to see what to think about doing in the future.They're honest, friendly guys willing to work with you and for you.When I find a good mechanic, I stay with them for years. This is likely my new good mechanic.
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May 2023 by Debra Williams
I have been going here for a while. I have spent way too much money here. So I had a sensor issue. When they did my oil change they said I needed to clean my battery terminals. 200+ I chose to do it myself. Took my car in to figure out what was wrong with my sensor. 585.00 later the issue was worse, I couldn't take it back. Found out it was my battery that was causing the problem. So work was done that was not needed and going to O'Riley they found the issue in minutes. I replaced the battery and no more sensor issues. I feel like they should have known that so instead of charging me for a part I did not need 600 I can't afford. It could have been 300. They chose to over charge and I can't count on them to honor their warranty for the 100 thousand tune up that I had to take out a loan for. That came out to about 6,000 to do and I had issues after that constantly. Another 1,000+ here and there. You don't go down a list until you get lucky to figure out the problem. So I will not be back, I know everyone needs money right now. But instead of bleeding your customers dry. How about doing the job correctly. If that was done I would have been a customer for life.
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May 2023 by Jamie Foley
Unbelievably good service...Brought our wonky car in for a diagnostic. They gave us the honest truth even when it made them no money. They sent us to another business even though they made no referral fee and didn't even charge for their time spent diagnosing the issue. Could hardly believe it! Greatly appreciated.They have won my trust and my loyalty. Thank you, Rush!Service: Wheel alignment
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April 2023 by David L.
NOT RECOMMENDED:Went in for a quote on a Chrysler town and country thermostat replacement, they me $400 stating there is " a lot of stuff to remove to get to it". After seeing a video online, took me 20mins start to finish. Part was like $40 too! What a rip.Also requested a quote on my Ford Transit on a particular part to be replaced, they never bothered to call me back.
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April 2023 by Jacob P.
Had some transmission issues and this auto shop did a great job at a reasonable price to get me back on the road. Great customer services and knowledgeable staff.
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February 2023 by Joshua Montgomery
Very professional, keeps you updated, they aren't your cheapest choice but the end results will show that your getting very good product for your money. I don't take NY vehicles anywhere else after my first experience with this company. If I could give more than 5 stars I would
