Transmission Repair in Bastrop, TX

“I am older and am accustomed to honesty and integrity in a company. I found Rush to have these qualities. It is very refreshing to now know and trust this company to bring my vehicle to. I have a high performance vehicle and don't trust a lot of people to work on it. Thanks again for your honest work.”

“Update. Appreciate you guys contacting me and making it right. I understand things fall through the cracks sometimes. I updated my review. Most people wouldn’t take accountability.

I really wish I could give a better review, because on the phone everyone I spoke with was kind and professional. Unfortunately, I never got the opportunity to actually work with Need for Speed. Over the course of three weeks, I called five different times asking for a quote for parts and installation. Each time I was told someone, last two phone calls - specifically the owner, would get back to me. I never received a return call.

I truly wanted to support a local business, and I was patient, hoping communication would improve. But after multiple attempts, I am going to take my vehicle to a shop in Austin who got back to me the same day with a detailed parts and materials quote.

To be clear, this is not a reflection of the quality of their work. I’ve heard they do great work at competitive prices, and I wish I had been able to find out for myself. My review is solely based on the lack of communication and the difficulty in getting a simple call back.

I tried, and I hope this feedback helps.”

“Andre knows what he's doing and didn't push me into anything I didn't need. He got my van fixed quickly so that my family could get back to our vacation. Great customer service!”