“Staff was super helpful, especially since they were willing to take the trailer, despite that other location had been selected on the contract (by the U-Haul staff at the pick up location). I appreciated that this location was opened when others in the area weren’t. It was quick.”
“My U-Haul experience was flawless. He was the only guy in town that had trucks and would actually answer the phone and talk to me. I reserve the truck, picked it up used it for two days and brought it back to him with zero issues. Awesome service if you ask me.”
“Delivered excellent service in reservations, at pickup, for call-in support, and at drop off. Loved the bucket seats and back-up camera (at least during daylight hours - tougher to use it at night). The larger trucks have dynamic cruise control that will maintain a perfect distance to the vehicle ahead of you. Our 20-footer had a separate light switch on the cab to control lighting on the cargo hold. That was nice. You don't need to use the battery on cab lights while you're loading or unloading. The translucent roof lets enough light in to be very useful in the daytime. Note that a Penske 12- foot truck has roughly the same cargo space as a UHaul 15-footer, as UHaul counts the "Momma's Attic" space, even though it's only a few feet high. Keep that in mind when comparing pricing. We've used Penske three times now for three-day long-hauls (interstate/cross county) and will use for any future move, too.”
“Finally, a tool rental department in Bastrop! These guys were fantastic. I needed an electric concrete wet saw to use indoors. They had a couple available. I rented the Makita, and it worked flawlessly. Check these guys out! Good selection of a variety of tools and outdoor equipment, too.”