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February 2024 by Johnny Gerace
Good bank. Could be better hours but no real complaints!
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December 2023 by Martin D. Findley
Great customer service and fast accurate Accounting.
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December 2023 by Jake Whitman
I don’t get all the negative reviews. The staff is super helpful and friendly. I’ve only had good experiences here. Yes, the atm sometimes runs out of money. But the ATM can only hold so much cash.
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November 2023 by JONATHAN CUERO
This branch’s operation is for ever lacking. My most recent experience with this branch involves not having enough cash to cover a withdrawal over 3k on Wednesday, Thursday or Friday for a vehicle purchase I had on Saturday morning. In all fairness the teller did offered me a cashiers check which wouldn’t have gotten me anywhere with a cash sale and in turn lost out to a cash buyer. I keep coming to this branch because it’s the closest to Lockhart. :( time to move banks?
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October 2023 by Greg Kirkpatrick
The reason it gets one star is because I can't give it zero. We got a flyer in the mail open a new account get a bonus, we tried to apply online, said they couldn't verify our ID; So took time off of work went in the next day then they said that I needed to bring my marriage certificate??? Keep in mind I've been married for 15 plus years my credit report has my correct name the IRS has my correct name Wells Fargo's credit card company has my correct name the federal government has my correct name but Wells Fargo feels they are above that and they needed to prove that I was married to have a hyphenated last name. I've opened six or more bank accounts in the last 15 years and never been asked this, it has to be one of the dumbest requests I've ever heard of when my ID is easily verifiable. This must be one of the million reasons why people hate Wells Fargo, and proof as to why they need to bribe people to open a bank account. Do not ever do business with this company.
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July 2023 by Karenn Skeen
my new card is on the way.to pay is goggles pay , H-E-B and Walmart and Academy..... doesn't have it . I have to drive all the way to the ATM to get money out for the placesthat dont have it .it's been 7 days , It's getting frustrating.
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February 2023 by Pathfinder
This is the most pathetic bank EVER! A drive from Elgin to Bastrop only to find the bank closed or the atm to refuse cash deposits EVERY SINGLE TIME!!! Is either really bad luck, or pure pathetic!!!! What an inconvenience these lazy $&@$&@ are?
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February 2023 by Sandra Servin
Seriously?? Your bank ATM is always messed up every day we go to make a deposit just to find out no deposits can be accepted for the day, which is everyday!! get it together .
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January 2023 by Kassie Powers
Just went to bank and both ATM and drive through window were closed. How ridiculous!! I had to get out and walk in just to deposit cash and as I was waiting in line - I counted at least 5 people who work there. Get one of them to do the drive-thru. Just ridiculous! Needs new management bc apparently the current management doesn’t know what they are doing!
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January 2023 by Locustbb
Have personal checking with them for 15 years but couldn't take the time to help me set up a commercial bank account. Disappointing. Also their ATM often doesn't take cash deposits.
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January 2023 by Amber Vega
Worst branch ever! Drive thru is never open. ATM is down often. No parking. Just a real pain and inconvenient.
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December 2022 by Marciano Merino
Never have enough employees to open the drive thru. Very disappointed in a bank as old as Wells Fargo. The employees do have Great attitudes and work very hard. Maybe get a recruiter ??
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December 2022 by Clay Garrett
This is the worst Wells Fargo in Texas. ATM machine will never be operational again. Hours are never consistent and staff is rude. Do yourself a favor and drive further to a different location. This will be a waste of your time
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October 2022 by Chris Wingenfeld
Pathetic excuse of a bank. Been with them for 5 years and for some reason out of all places, a BANK. Cannot afford to keep up and maintain a proper running ATM. This has caused me multiple issues over the years. I have been charged over draft fees because I was unable to make deposits after hours,… which is when I get off work and has cost me employees because I have been unable to pay them On time on Friday evenings. I’ll be closing this account with this poor excuse of a bank and moving elsewhere.
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September 2022 by michael tackett
I work Monday thru Friday 8am till 5pm. Your hours posted on your business says open Saturday. It's a lie. Your drive-thru isn't open either. Your location i convenient either. Try adding another working ATM on the hwy frontage fd. .s not convenient. Why
