The AT&T Store in Bay City offers phones, tablets, smartwatches, and connected devices along with wireless data plans, including prepaid and unlimited options with 5G service. The staff is frequently described as friendly, helpful, and providing great service, with specific workers receiving high recommendations. However, some customers experienced long processes, system problems preventing transactions, and noted it is a satellite location with limited capabilities, which was a letdown. Overall, it is seen as a great place for service, though technical issues can occasionally occur.
Great customer service!! Went in and out for the accessories I needed for my new phone and Jose even helped me with applying my new screen protector ?? highly recommend visiting this store ?
July 2024
Jose was great and helped me get what I needed and get out all within my lunch break. Great place, Great service, can’t complain.
September 2023
Jose, did a wonderful job doing my upgrade and setting up my phone. Jose had the best customer service, if anyone needs help I’d recommend him again anytime.
