The AT&T Store in Bay City offers phones, tablets, smartwatches, and connected devices along with wireless data plans, including prepaid and unlimited options with 5G service. The staff is frequently described as friendly, helpful, and providing great service, with specific workers receiving high recommendations. However, some customers experienced long processes, system problems preventing transactions, and noted it is a satellite location with limited capabilities, which was a letdown. Overall, it is seen as a great place for service, though technical issues can occasionally occur.
Maribel was very helpful. I didn't have to do anything getting my new phone setup with case, screen protector, and transfer. She was very helpful in helping me choose the right phone and seemed very genuine in her want to help. 10 of 10.
April 2026
We were very Satisfied with Luke’s service and I’m Sorry I didn’t read the questions correctly on the text! But he was so quick to help us under 15 minutes. We loved his attitude and answer to every question. Thank you so much!!
April 2026
My phone had slowed down. Brianna took t he time to diagnose the problem with the phone and then cleaned the viruses so that it is working properly, now. She was very patient while working with me
