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January 2024 by Maria Irizarry
Fast, and always helpful!
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January 2024 by JJ Wes
Love the staff! Always helpful and knowledgeable, Nathaniel and his co hosts always have the best energy.
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September 2023 by Abigail Coates
So helpful and nice!! Saved my day!
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September 2023 by Robert Horton
Had what I needed for my truck helpful staff too
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September 2023 by Steven And Steven
Commercial Account:Absolutely worst customer service I've ever experienced regarding Commercial Account.
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September 2023 by Redhawk77 ..
Working here is a nightmare and the management will not only no train the staff properly but underpay and give them pitiful hours in which working there is not even sustainable. They do not provide uniforms and the only store in town sells them at 20$ making even the most desperate having to shell out of their own pocket. I would not shop or spend money there knowing the employees are treated rudely and without proper compensation for what they are supposed to do. Often a single new employee will be left alone at the front while the managers and senior workers hide in the back. Horrible business overall.
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August 2023 by Mandi L
8/20/2023Nathan at the Bay City Auto Zone location provided great customer service. There was a woman working as well, but not helpful at all. She never attend to 4 of us customers and Nathan not only helped each of us he checked us out too. Thank you Nathan for the great service.
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August 2023 by Kaleb
I was impressed with Nathan’s knowledge of the products in order to fix my need! My experience was pleasant as I was in and out very quick due to Nathan’s customer service!
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August 2023 by Dave Locken
Professional and very helpful Enjoy going in the store
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July 2023 by Steve Elder
I went in the other day to buy freon to put in my car. There were probably a dozen people, employees in the store. Had to ask someone for help and they acted like they were going out of their way to help me. There are too many auto parts stores in Bay City and I will not go to AutoZone again.
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July 2023 by Nathan Zinn
In my opinion this is a great Father’s Day gift and a great deal for $25 you can get the armor all and for $50 the chemical guys . I have done the math because I wanted to know if it was worth it and it is in my opinion ??
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July 2023 by latasha cooper
I went on yesterday and I was assisted by Matthew, he helped me with everything and made sure I had everything I needed! I went for rotors,brakes, and oil change supplies! Thanks Matthew highly recommend anyone to go see him!
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July 2023 by Tiffany Bradford
Was "pointed" to the wrong product so went to the counter & asked a different salesman and was taken & shown the correct item. Just thought it was pretty unprofessional
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April 2023 by Diana Arnold
Good service and great prices, if they don't have it they'll get for you
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February 2023 by Felicia Parks
I went into AutoZone tonight my front headlight went out I want to thank Matt and Chon for going above and beyond the call of duty! One piece was really hard to come off but they didn't give up they kept on until they got it off because if they wouldn't have got it off I wouldn't have been able to go to work the next day. So I want to personally thank them publicly! Auto zone, Matt and Chon are the real MVP's in my book!
