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March 2024 by Zach Kinsey
Uncomfortable bed, small child size pillows, torn chairs, no sound proof windows. Bring ear plugs.Minimal breakfast options. The coffee at breakfast was good.This hotel in in poor condition reconsider staying here if you are looking for comfort and cleanliness.
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March 2024 by Andrew Thacker
Journey at front desk is top notch! Highly recommend!
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February 2024 by Michael Reed
I lost my phone charger, front desk went well beyond helping me find it. Super friendly, a nice change in today's society. Super clean rooms, highly recommended from a guy who spends a lot of time in hotels for work.
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December 2023 by Cheryl N
We stayed at the Best Western Plus in Bay City for an event at the country club, <3 miles away. The king-bed room was spacious & comfortable. Room amenities included small fridge, microwave, desk, and smaller tv.Free breakfast in the morning, although we didn't eat there.They have 2 J1772 & 2 Tesla electric vehicle chargers, free for guests. They charge quickly.A comfortable one-night stay for a great price.
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August 2023 by Sherry Gonzales
Front desk lady was very friendly, a little disappointed with breakfast no coffee had to go to McDonald's. Room rates was good. We was in town for a funeral. But i did give a good rating because the service an friendly of the staff.
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August 2023 by Tyler Connell
I’ve been here for two weeks on a work trip, honestly one of the nicest workers I’ve met! Great breakfast and they really clean the rooms! Even washed my dishes.
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August 2023 by Criselda Castillo
Came to visit family stayed 3 nights,1st time at this hotel very impressed,great friendly welcoming service,breakfast was good.Rooms were clean.I truly recommended this place.Enjoyed the stay.
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August 2023 by Ana M
Clean room , friendly staff , good breakfast, for the price I was actually impressed.
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June 2023 by Chad Morphis
Rooms were decent but the cable was awful. I'd bring a firestick or gaming console.
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May 2023 by Julia Howard
We rolled up to this Best Western soaking wet and ragged after a bad storm flattened our campsite in Matagorda. We were very well cared for by Samantha at the front desk, she was extremely accommodating and helped us get the best value for our needs. The room was very clean and comfortable and the breakfast was great. We are very grateful and leaving well-rested.
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April 2023 by rodrick matthews
Wow the best one yet they actually serve real bacon & crack open eggs not that hospital type eggs that you see so often and the ladies at the front desk super nice, and lovely. I honestly cant wait to come to this one again and everything is so clean and smells so good I dont wan to leave but i must go home at spme point
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April 2023 by Jaime G.
I choose this hotel when coming to work in this area because of the atmosphere and the great staff. I've never had any issues with this hotel. The rooms are well cleaned the lobby is a very welcoming space the amenities are up to date and very well taken care of. I highly recommend this hotel to all of of colleagues. Erica and her staff go above and beyond to make sure their guest are treated right and get the best out of their stay. The breakfast is phenomenal. Truly a great hotel.
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March 2023 by Sandra Dudley
No management or maintenance people work on weekends. Our door handle was broken. The housekeeping staff didn't have the key open our door. It took over two hours for the manager to get there to open the door.Rooms: Room was nice .Safety: Broken door handle could have resulted in a medical emergency, because we were lock of our door, My husband's insulin was inside in the refrigerator.
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February 2023 by Chuck Nagel
Friendly and efficient front desk. Average hot breakfast with a great fresh coffee maker. Quiet and clean room. Comfortable king size bed, slept really well.
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December 2022 by Ragnarok 935
Great place to stay! Only complaint is that you guys lack a vending machine. You really should get one of those. But that's it. That's all my problems. Everything else was amazing, from the service, to the room, to the breakfast, to the comfortable atmosphere, what more could you ask for?
