-
September 2023 by James Harrell
Frontz electrical may do good work when they show up. I can attest the customer service and messages relayed to a waiting customer leaves much to be desired. I called at the recommendation of a neighbor. I was advised by the lady answering the phone it would be 2-3 weeks before I was scheduled for an electrician to do the work at our home. I waited 2 weeks and called for a follow up on timeline. I was told by a lady that answered the phone that they misunderstood what kind of work I detailed previously, and that the head electrical manager would call me to schedule. No call back. I waited another week and was told by a guy answering the phone that he would relay the message to the lady who answers the phone. No call back. I called a week later and was advised they were sorry and would have the head electrical guy call me back the next day. No call back that week. Monday the following week I get a call from a guy who advised that they were booked out for the month of September! I advised him to disregard my request for their services as I cannot believe that they wasted a month of my time telling me it would be 2-3 weeks for my job to start only to wait a month to be told it would be another month.
-
September 2023 by D'Adreinne Sweatt (Realhouselife_Houston)
Prompt
-
August 2023 by Garrett Miska
Diego and his crew are the best you can get. Had a AC emergency and he came out after hours and got me going until I replaced the unit. Gave me a great price on a whole system install and I’m super pleased. The crew that came were polite and answered all my question. Worked efficiently in the summer heat to get my system installed. Cleaned up after they left like they were never here. Would recommend these guys over anyone in the area. Side note, they did a generator install and an electrical panel upgrade a year ago and same thing. Don’t look any further for your ac or electrical needs. They are the BEST!!!!
-
August 2023 by Garrett M.
Diego and his crew are the best you can get. Had a AC emergency and he came out after hours and got me going until I replaced the unit. Gave me a great price on a whole system install and I'm super pleased. The crew that came were polite and answered all my question. Worked efficiently in the summer heat to get my system installed. Cleaned up after they left like they were never here. Would recommend these guys over anyone in the area. Side note, they did a generator install and an electrical panel upgrade a year ago and same thing. Don't look any further for your ac or electrical needs. They are the BEST!!!!
-
April 2023 by KATHY LANDRY
Responded to call after hours promptly
-
January 2023 by Riley Watkins
Diego and his crew are the best. They are polite, clean up their work site well, and do a fantastic job with install. They are truly the best in the area.
-
February 2022 by Todd Harvey
Fast response and fair price! Thanks for getting my son's heat and A/C back to working
-
September 2021 by Cyndi Moose Contreras
Awesome and caring crew members
-
September 2021 by Raihan K
Very nice and professional staff. They are prompt in helping with our issues. They will automatically use your warranty to get your the parts without asking. If you are living in the area, I highly recommend them.
-
September 2021 by Raihan Khondker
Very nice and professional staff. They are prompt in helping with our issues. They will automatically use your warranty to get your the parts without asking. If you are living in the area, I highly recommend them.
-
July 2021 by Gina Vasquez-Dykes
Awesome people, very professional!!
-
March 2021 by Mary Jane McMillan
Best electrical & A/C in town!
-
May 2020 by Julie Stanfill
Ben Is an excellent licensed electrician. He was able to figure out an air conditioning problem that a regular AC repair man could not figure out. Very worthwhile.
-
September 2018 by rebecca carter
Great customer service, very courteous and professional. Highly recommend
-
September 2018 by Jerilyn Gunter
The best people I was blessed by chosing Frontz Electrical. Did everything they said, cleaned up their mess with a great price.
