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May 2024 by L. W.
I have had good experiences with this Walgreen's over the few years that I have used the pharmacy. I am sorry for anyone who has had trouble in the past, but I've had great and friendly service every time.
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December 2023 by Scout Survival
Short staff. I understand wait times, but this was excessive, even now days.
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October 2023 by Shannon Sanchez (Kazper Dane)
Friendly and helpful employees
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September 2023 by Sean Bush
Walgreens has great customer service and I love how there is hardly ever a line and always a very clean store
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August 2023 by Peg Brietzke
Clean and friendly employees
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August 2023 by Wess Schulze
I am disabled and on a fixed income. I could not afford one of my medications. I would have been able to afford it with a discount card however the pharmacist would not allow me to use it because she said that she had instituted a policy disallowing discount cards on certain medications. Totally unacceptable. They are the only pharmacy in a 50 mile radius that has this medication. *update to my review. I spoke with the store manager, Cathy, and she told me that the pharmacist told her that she made exceptions if she knew people’s circumstances. She would ask the pharmacist to make an exception for me. Then after several hours I called to check on the results and the pharmacist would not make an exception and emphatically stated that she has never made an exception for anyone regarding this matter. So, essentially I am being accused of trying to obtain medication to then sell as a drug dealer and I am being lied to by the management there. This is completely unacceptable. All of my calls have been recorded and Walgreens will be hearing about this. To accuse someone of a crime, deny them their medications, and lie to them is just completely UNACCEPTABLE.
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July 2023 by mark page
Great people
Great service
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January 2023 by Andrew Dossman
Nice service if you can get it all day I’ve called them and it’s like they didn’t pay their phone bill.
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September 2022 by Melissa Randy and Liam Pont
This location IS BY FAR THE WORST IN TEXAS!!!! I'VE USED Walgreens my entire life! I've been on ADHD meds my entire life. And I live on a fixed income. I was in Bay City to visit my mother in law and had my monthly tele-health and rx scheduled during my week in Bay City. This Walgreens location individually decided THEY DON'T WANT TO ACCEPT GoodRx for my certain type of medication. So since even the store manager couldn't override this HEINOUS INCONSIDERATE RUDE DECISION OF THIS INDIVIDUAL PHARMACIST, to not accept discount plans on SchII MEDICATIONS, SHE TREATS EVERY CUSTOMER AS AN ABUSER OF SORTS, SO I was forced to pay 86$ instead of 17$ for a regular medication I take. I COULDNT transfer my type of medicine anywhere else not even a different location. Mind you, my regular Walgreens at home accepts GoodRx (NO ISSUES) from me without a problem. What a selfish inconsiderate thing this pharmacist insisted to do !!!!!! Some of the pharmacy techs behind the counter have known me for MANY YEARS, so I was highly OFFENDED AND disappointed by their decision to force me to pay FULL PRICE because other types of people choose to abuse a medication I take regularly....... I will FALL OFF A CLIFF WITHOUT A PARACHUTE BEFORE I EVER USE THIS PHARMACY AGAIN, NEVER EVERRRRRRR EVER !!!I ONLY wish that our complaints were heard and actually addressed, but NOPE, NOT BY THIS HUGE CORPORATION...... THEY ABSOLUTELY DO NOT CARE ABOUT ANYONE INDIVIDUALLY AS A PERSON, AND IT SHOWS !!SO I WARN ANYONE WHO IS CONSIDERING BECOMING A NEW CUSTOMER AT WALGREENS BAY CITY - DONT DO IT!!!! YOULL ONLY BE TREATED LIKE POOOOO, TALKED DOWN TO, DISRESPECTED AND MISTREATED. AND NOBODY -- - N O B O D Y WILL BE HELD ACCOUNTABLE!!KEEP YOUR PRIDE AND USE ANY OTHER PHARMACY OTHER THAN WALGREENS BAY CITY TEXAS!!!!!
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September 2022 by Gloria Garcia
My husband had eye surgery at Memorial Herman Surgical Center. He was instructed to bring his meds with him the day of the surgery. We had them filled at Walgreens the day before. He has been a customer there for years.The nurse failed to give his meds back to him. He went to Walgreens and explained the situation to the pharmacist. He only needed a days worth of the eye meds. We planned to go back to Memorial Herman Surgical Care to get the original meds. The pharmacist refused to help him.
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August 2022 by Laura Lamar
I had to call the pharmacy twice today. It was a miserable experience. I took the time to have my prescriptions transferred to H‑E‑B. after the fiasco. I’m fairly new to the area, but I’ve never seen such poor service from a Walgreens. They need to hire more staff, or they may make prescription errors. Double check your RX until this place is under control. It’s like a dumpster fire!
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August 2022 by Norma Garza
They are very rude in the pharmacy they tell you to wait and other people get on the phone and no one ever comes back to answer and your questions are never resolved. I hate Walgreens Bay City!!!
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July 2022 by Maria walkinginFaith Mireles
Helpful workers
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July 2022 by Roy Vedas
Friendly customer service.
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July 2022 by Raihan K
The pharmacy is always quick in filling prescriptions and very friendly staff.
