-
November 2021 by Arianna A.
i had gone there and i didn't expect what i experienced to happen there. the lady that had done my nails was very unprofessional, what she was doing during the process of doing my nails was disturbing. she was eating, drinking and watching Netflix while she was doing my nails. there was a cat roaming around. she made comments about the color i was getting because of my age. she was arguing on the phone knowing i understood everything she was sayin. they charged wayy too much for what i got. i had to fix them myself. i paid 70$ on a medium sized nails with easy art on them. she was would use the brush to brush her hands, the table and then after on my hands. she would get a handful of food and after touching my hands, same thing after she was coughing. she got mad when i told her if she could fix a nail. she made me bleed and said "why'd you have to bleed for" in spanish. i did not say anything because she was nice to me. but im never coming back here again.
-
November 2021 by Kaylea AndMichael Lilly
I love this place I really do, but this past time we went my daughters nails were not up to any standards. we went Saturday 11/13/2021 there were multiple flaws but we did not have the time for anyone to redo since homecoming dance was that evening. Well her nail broke today. nails didn't even last a full 3 days. very disappointing. but still will come back we really do love this place even after years of going we have only had this one bad experience.
-
October 2021 by Jessica Young
No photos, but I came here at 530pm on a Friday on my way back to Houston. I was quickly accommodated to the pedicure chair. I was nervous because it was empty, but that was unfounded. This is definitely one of the best pedicures I’ve ever had. Her work was neat & she asked me before cutting my nails. If I’m ever in the area again, I’m coming back here. Prices are great too!
-
May 2021 by Carolyn Randolph
Great Everytime I go there to get my nails done
-
March 2021 by Kelly Doucet
Service was excellent.
-
February 2021 by Dena Voris
Lovely people and love the friendly cat
-
January 2021 by Jennifer Adón Fernández
I gave this bad review because one of the technician, who is very unprofessional. Carla does poor quality nails and she don't like when the customer ask her to fix it. She takes her personal problems to work. She exhausts the customer talking about her daughter issues. She lies to the customer saying she has other people on her schedule when its not true. She is always on her phone and always make the customer way. Also, she always gossiping about the younger technicians that look better than her. As a customer paying for services, what we want is to go get good quality service and go. Not someone adding stress to our lives with their personal issues.
-
September 2020 by Jennifer Jackson
They are open during COVID-19. Prior to the emergency, I was a quasi-regular customer. It's been right months, and I'd like to take care of my feet again. When I walked through the door, I was recognised immediately. That's so refreshing, since I was wearing my mask! There is plexiglass at the manicure stations and you will be (gently) told to put on a mask if you're not wearing one when you enter. I really needed this. The feet look and feel wonderful again. I love this store and the people who work here.
-
August 2020 by Idalia Rojas
Prices are not accurate. In the board says $8 & I got charged $15 for a bad brow job.I wouldn’t mind paying that, but for something that’s done correctly.I got my eyebrows done here and they left them extremely thin. We had discussed the thickness of them and she did not do what we had agreed in the beginning. Also they were different shape & size. Extremely upset
-
August 2020 by Chelsee Herman
One of the few nail places I don't have to argue with about taking in my service dog. They do have a cat in the shop, its not a problem for my service dog however I know it may be a problem for some just a heads up!
-
July 2020 by Heather Tanner
This is the ONLY nail shop I will EVER go to in Baytown. I am absolutely amazed everytime I go. I love this place! ??
-
July 2020 by Jennifer A.
Poor quality service and some of the nails technicians are rude and racist. Like Carla is always on her cellphone and exhaust the clients talking about her personal issues. She does not keep her words when clients make appointments with her. They always want to rush and provide a shitty service and then want to charge a lot of money.
-
May 2020 by Destiny B.
Wish I could rate zero stars. Worst experience I've had at a nail salon. My deluxe pedicure was great until they used polish instead of shellac. Then continuously told me that I asked for shellac only on my finger nails not my toes. Needless to say I did not get my nails done here. My mother in law who was also with me got a pedicure. The lady who was doing her pedicure left multiple times without says she was going to leave. Then when she was present she was not focused on doing a pedicure. The lady was constantly on her phone and talking to the other nail artist about the new rouku stick she got for her tv that had "Netflix and everything for $15". There was also a cat there rubbing against my mother in law. There should have been a disclosure stating animals are present. The last on the staffs mind is customer service. I'd also like to add that the Hispanic ladies doing our toes made it a point to ask if we spoke Spanish. I don't know what that had to do with getting our toes done, especially since they did not make an effort to talk to us the whole time. This is a photo taken of my mother in laws toes when we left. They were smudged before we left. She also let her nail tech know it was a little smugged but was ignored.
-
April 2020 by Barbara Lawrence
been going here for about three months and every time I go I am never disappointed. I have a different technician some times but the service is always fantastic.
-
February 2020 by Diana Livingston
My nail tech was did an awesome job and cool.
