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June 2024 by Carvontré Rashaun Robinson
Amazing customer service very nice very professional love the staff lesia Jordan and Ariel
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June 2024 by Dan Lunday Sr.
The gentleman & Lady yesterday was very knowledgeable, & helped me w/ my phone w/ new SIM card & fixing phone for me ! They were quick , very nice, & I recommend them to anyone! Thank you !
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May 2024 by Jose Rangel Jr
Very Straightforward and helped me as soon as I walked in all the way until I stepped out of the store make sure to speak to Ariel Marshall to make sure your taken care of
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May 2024 by Jordan
Lesia and Aerial were absolutely amazing!! Let me tell you right now that they went above and beyond to help me sort out some of the worst mess I could imagine going through. I spent a total of 5 hours in that store, yes 5 hours and throughout that entire time, they were on top of everything in getting down to the bottom of the problem. And no, it wasn't that long because they didn't know what they were doing unlike the person who caused this mess. Kaitlin in Lubbock, you know what you did!!! Aerial especially for being so transparent and hard working to help me get it resolved even when it seemed like all was lost in getting my upgrade. She worked tirelessly and patiently through it all. 10/10 customer service. Special shout-out to Jordan as well for keeping it lighthearted and just being an all around pleasure to be around!
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May 2024 by Isaac Hernandez
I had such a great experience here yesterday! Xfinity lost my number of many years and I walked in literally crying to the att&t store. But The worker (Ariel) gave so much assurance that she would do her best to help me out and was so kind and supportive that she not only found a number similar to my old one she got me a great deal on a phone! I walked out of there feeling 1000 times better! That’s what I call great customer service! Not only that all the other workers were so helpful to others and man that store is ran so smoothly! They definitely got a lifelong customer in me!
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March 2024 by Les Boozer
Professional and knowledgeable
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March 2024 by Tomas Garcia
The 2 ladies that were there were extremely professional and caring. A+ customer service. I even witnessed them deal with a less than favorable customer that walked in, with care and concern.
My opinion- I think that customer just needed a friend. But these ladies were all over it!
I got a new phone after hearing about a great promotion. Very glad I did, even saved money per month!
The ladies had to explain alot to me and their care and patience made my decision an easy one!
Thank you AT&T!
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January 2024 by Thelma Arline
The store Manager Lesia is such a wonderful person. She’s so friendly and knowledgeable. Positive vibes, it makes me want to keep coming back. Even if it’s just to say hello
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January 2024 by Stacey George
I walked in got taking care of soon as I did,and walked out with a phone . Great staff,friendly,and helpful. I believe the young guy name was Leonard that helped me. He was very honest ,friendly,and helped me and went babe to look for items might need . ??
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January 2024 by Bob James
Love this store!!!!!! Aeriel is always a great help everytime.
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January 2024 by Dawn Schappert
After after a VERY VERY bad experience. I picked a att store of google and man i was not let down. Store manager Lesia and Arial hand down the best customer service a person could ask for they had such patience and expertise. It took 3 days but they fixed it. They even took care of my husband who was in Illinois. Thank you so much for putting a little faith back in people. I will always come see you.
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December 2023 by Ramon Gutierrez
Amin, I don't want a new cell phone but why not check if it's fixed? Or if you're sure, don't buy another charger and then I still have the problem because it's not a pleasure.
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November 2023 by Susan Strausser
Lesia went above and beyond in helping me with the special problem of ending my deceased parents account. She helped me when nobody else was willing. Every company has at least one competent, service-minded employee and she is one of AT&T's best.
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November 2023 by Brian Lavengston
The people in store are good but after u get service (internet & cable) everything goes down hill, by far the worst experience I’ve ever had. Equipment never sent, technicians never showed up to set equipment up. By far the worst
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October 2023 by Anthony Castillo
Lesia Is an exceptional worker. She went above and beyond while assisting me. Because of how professional and efficient she was I sent a few of my friends to visit her store. I can honestly say that I was served. Thank you Lesia!!!
