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October 2023 by Gaddiel R
I usually don't write reviews but I think this one it's deserved.I contacted Bayshore Chrysler Jeep Dodge via their website and within a few minutes I was contacted by Steven S.Steven was very friendly and helpful. After going back and forth a couple of times via email and phone, we finally agreed on a price for the vehicle I was interested on. After that I started to make plans to make the trip to the dealership since I am about 3.5 hours away. My trip was planned for Thursday but after moving my schedule I was able to make the trip Wednesday, my initial contact with Steve was Tuesday.Wednesday morning I called Steven and told him I was on my way and 3.5 hours later we arrived. Steven was waiting for us, vehicle right in front of the dealership and ready for a test drive. We test drove it and asked a few more questions but this was definitely the vehicle for us. Our experience with Bayshore Chrysler was more than great. We were in and out with all paperwork signed and a full tank of gas within 2 hours of our arrival. Now that is what I call great customer service, they made all the accommodations so we could get back on the road to get home as soon as possible.5 starts Bayshore Chrysler Jeep Dodge RAM.Thank you
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October 2023 by Melissa Flores
Just got a Ram truck, everything went smooth and quick thanks to Jerry Galeas. If you are looking for a new vehicle and need someone to help you out I recommend you to ask for Jerry he is very good at his job and takes very good care of his customers.
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September 2023 by arisbeth diaz
Jose Aparicio & team are the best! We were struggling to get to a deal we wanted for a trade in & purchase my Gorgeous Jeep! and Jose made it happen. He went above and beyond to get us a great deal and to finally get get my beautiful new ride! I Truly recommend him, amazing person and wonderful customer service. Amazing work at Bayshore In Baytown.Thank you so very much!!
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September 2023 by Marcus Rocha
Excellent customer service. When they say they treat you like family, they mean it! Mr. Brock Johnson was the best salesman I've ever met. Helped me get the exact vehicle I was looking for, he is very blunt and straight to the point. Thank you for being such a great guy Mr. Brock! And thank you Bayshore!
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September 2023 by Brian A.
This is not the dealership to buy any car from. They allow their new vehicles to be sold without checking to make sure all the safety equipment is operational - side impact sensors and emergency call system were NOT functioning and it took me two days out of my own time to get them to fix it. I had a FCA extended warranty that could have been transferred over to the new vehicle but their finance person said that he couldn't do it. I have to buy a new extended warranty and I would have to cancel thru the dealership where I bought it from. I found out that was a lie. They included in the purchase a window etching that never was installed. So don't waste your money buying from this dealership.
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August 2023 by Stephanie Hernandez
Alberto in the service department is awesome at taking the time to explain what was wrong with our vehicle and why it was happening. We took our truck in for service and he knew we were going out of town the same day we picked it up. He called while we were out of town to make sure the truck was not giving us any problems after the repairs. Outstanding customer service! I highly recommend you ask for Alberto when taking your vehicle to the service department. He’s professional and knowledgeable. Definitely our go to guy!
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August 2023 by H B.
When dealing with this dealership, triple check every aspect of the deal including the VIN number of vehicle delivered versus the VIN you thought you were buying. Do not leave lot without doing this otherwise it your fault and dealer will not make it right without reaching deeper into your wallet.Highly suggest shopping elsewhere even if it is a longer drive.
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July 2023 by Meghan Heim
Mr. Brock Johnson was the absolute best! He made our sale so smooth and easy! Super great man, very kind, and easy to talk to! If you are wanting to purchase a vehicle he is your guy! We will only use him in the future for vehicle purchases!
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July 2023 by Mariaa Perez
Ms. Alvarez did such an amazing job! Came in not knowing what I really wanted and she had so much patience showing me various vehicles in this Texas HEAT! I highly recommend Leslie Alvarez 100%!!! Goes above and beyond and amazing customer service
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July 2023 by carl price
Mrs. Alvarez did a wonderful job of making my wife and myself feel great about our experience of buying a new vehicle from this dealership. She answered all of our questions, went above and beyond in every aspect to make sure we got the best deal on what we really wanted. A very special assist from Matt, as well. Highly recommend dealing with these folks and look forward to it in my future vehicle purchases. 5 stars wasn't enough.
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July 2023 by Gloria Abarca
Veronica is the best! We where struggling to get to a deal we wanted to purchase our dream car, and she made it happen. Truly recommend her, amazing person and continued to work hard to get us to where we wanted to be. Amazing work here at Bayshore In Baytown. Thank you team.
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June 2023 by Pamala Smith
A huge Thank You! To Miss Leslie Alvarez, she was beyond helpful in the process of purchasing my new car. What I loved about her is responded to texts promptly, was very thorough and went out of her way by coming to help me purchase my car on her day off! I would highly recommend Miss Alvarez to anyone looking for a new purchase.
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June 2023 by Out Law
Went in with the intent of trading my Ram for a smaller truck, particularly a Nissan Frontier that was the right color that I was looking for. From the initial conversation with Steven to having Javier and Mark being there to ask questions and discuss possible options, these three gentlemen were great communicators. It was truly an easy experience and the pride all three of them have when it comes to working with Veterans is seen and felt on how they treat you. Top notch and once again, Thank You all for your assistance.Roy
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June 2023 by Jhony M.
Mark Proctor was very helpful to me. He did great by helping me find what I wanted while at the same time helping me stay within my budget. Mark and his manager do a great job at holding up a deal and doing their best to earn someone's business. I Can tell they do not just want to sell you a car, but want to build a relationship so you can keep coming back to them for any vehicle needs. I was never rushed into a car or a deal. They explained everything to my wife and myself perfectly. I would definitely recommend this dealership. Only reason I did not give them a 5 star was because they did not have many different colors for the vehicle I found, but I do know that they were selling fast so it wasn't their fault either.
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May 2023 by Rudy Overton
I highly recommend Bayshore Dodge if you're in the market for a new Ram pickup. Jody and the rest of the team there are knowledgeable, friendly and don't pressure you while you shop around the lot.When I arrived, I met up with Jody who visited with me about the type of pickup I wanted and what options I wanted it to have. Following our visit, we walked around looking at the inventory of Rams that had the features I was looking for. I found one that was perfect and ended up taking it on a test drive with Jody. I appreciated that Jody was very familiar with the inventory they had on the lot and was able to answer questions.Jody got a quote together for the Ram I was interested in, and I found the pricing to be better than what I had seen at other dealerships with different brands, (I'm not brand loyal) but similar models. I ended up purchasing the pickup I had looked at the same day (2023 Ram 1500 Lonestar edition) and am very happy with the deal we got done.Shout out to Jody, Roy and the other fine folks at Bayshore Dodge that I dealt with that day. Appreciate you all very much.
