Baytown C & M Equipment Co. is a trusted business known for its small engine repair services and equipment sales. Customers appreciate their professionalism, knowledge, and fair treatment. The staff is skilled at repairing lawn mowers, weed eaters, pressure washers, and other small engines, often handling warranty work as well. Many reviews highlight that the team is very good at what they do, with some customers noting that their equipment runs like new after repairs. The business is highly recommended for its high level of customer service and expertise. During busy seasons, the shop experiences high demand, leading to delays in repairs and parts availability. Customers are advised to call ahead before bringing equipment and to be patient, especially when the shop is full or waiting on parts. The staff does their best to communicate and assist everyone despite the busy period. Some customers have experienced longer wait times, such as generator repairs taking several months, but they still trust the quality of work. The business's reputation is solid, with many customers returning and recommending it to others. Overall, Baytown C & M Equipment Co. is known for good, fair service and knowledgeable staff, making it a reliable choice for small engine repairs and equipment needs.
From the time I placed an order for my new mower with the manufacturer until the time C&M delivered it they were informative professional and caring. Thank you to the C&M team for the high level of customer service.
April 2024
Great for lawn mower repairs and other small engines,weed eaters, pressure washers,etc. Also do some warranty work.They are very. Good and fair. As a result they are always busy.Staff seems very knowledgeable.
September 2023
Dropped my generator off May 19th to be repaired, got the call September 15th that it was ready for pick up. It works great, i have no complaints.