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October 2023 by Denisse A - Hdz
Always an amazing experience with Beacon Fed! Ran into Ms Abshire and she thanked me for using Beacon when I dined out with family. I've been with the credit union for 16 years, they've helped me in the past on credit card consolidation, explained to me the best way to manage my credit and stay on my toes to boost my credit etc. and couldn't be any happier with their services! Thanks to beacon, I have more knowledge on my credit and I now have my daughter banking with them as well. Next step I plan to enroll my boyfriend to begin his membership. Thank you Ms Adelina for your kindness and staff for always answering my questions and being on top of everything. Great place to receive help with boosting credit and get the best APR!
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May 2023 by Jaydien McCoy
One of the worse credit unions out there !
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May 2023 by Anthony Perini
Don't trust these crooks, you'll have nothing but problems and nobody can ever help you, only "specialists" can help with anything. They will hold or take your money and not give you access to it for no reason and no explanation. You're better off just having cash.
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December 2022 by Ismael Sanchez Sr
Please don’t take a check written on Beacon credit Union they will charge you $10 to cash their own check. Wow I hope the spread the wealth with those charges!!!!
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June 2022 by Andrew Google Smart
Man I need a bank account really bad I just can't find a bank I can trust I know I can trust you though you've been in business for a long time
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July 2021 by Jana Williams
My parents have been members for 58 years! Baytown staff are awesome.
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May 2021 by Juan Villanueva
Great Loan officer Mr. Jonathan Vasquez,very professional. Thank you for your service
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October 2020 by Katrina Starling
Beacon FCU has taken incredible care of my family for as long as we have been members. Through the death of my husband, the transfer of assets, to my money market and IRA accounts, beneficiaries and even my regular day-to-day banking; Gayle Greene and her team have walked with me every step of the way, providing expert guidance to ensure my interests are secure and protected. They are a phone call away whenever I them. I can't imagine banking anywhere else.
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October 2020 by Danny Stewart
Doing business with Beacon Federal Credit Union for over 43 years I can honestly say ,I wouldn't trade my experience with for any other banking system or Branch. When you look in the dictionary for Customer Service you should see the Beacon Logo. Gayle Greene and her team will take care of your banking needs with a smile. experience counts when satisfying my banking needs. The rating here is 5 Stars..... should be 10 Stars.
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October 2020 by CORY COOPER SWEAT
The Banking members of Beacon Federal Credit Union in Baytown, TX. has always been exceptional with their customer service. The banking members always make sure you leave with a smile and will always make you feel like family.Please make sure if you need a loan, you see Ms. Greene. She has been my loan manager for ten (+) years. She is amazing! Ms. Greene will hopefully always be my loan manager!
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October 2020 by Audrey Sanders
I have been a member for 37 years and the service is impeccable! Gayle is so friendly and honest. I have found that everyone I have worked with to be compentent. BFCU provides the best customer service. A real person will return your call; which is so reassuring in this technological age!
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October 2020 by Joe Kenna
I’ve been a member of this credit union for decades and have used the Baytown branch almost exclusively, I cannot say enough about Jennee and the outstanding service I receive there, whether it’s helping my 89 year old mom with her savings account or just different loans, personal or in general, I always can count on Jennee Trader and Beacon Federal Credit Union...
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October 2020 by alvin hernandez
If you need a credit union employee to help with your loan or member service needs, ask for Jenee at the Baytown branch. She is very knowledgeable and friendly.
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October 2020 by Ruth Rodriguez
Their phone system is horrible! I cannot get in touch with a live person ever.
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October 2020 by Kim Davis
Highly recommended!!!! Great customer service!
