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August 2023 by Elizabeth Schaefer
Phones are horrible when you call and it's pricey but it is a clean facility.
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August 2023 by Greg Freeman
It's nearby and the staff are friendly and will informed. The rental units are clean and well maintained. And the process are competitive and reasonable.
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August 2023 by Walkings7ick
It's a nice place to keep your stuff.
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June 2023 by Cathy D.
We stopped to safely let our service dogs in training to go potty in front of the buildings being built beside this business. The office lady came out and harassed us and said we weren't allowed to use the grass. We explained that we carry poop bags and will clean up after ourselves. She proceeded to threaten to call the cops if we didn't leave immediately. We just ignored her because I know the laws about allowing service dogs in training anywhere accommodations are made for those with disabilities. I wish I'd snapped her picture so I could share it here. I've sent an email to their inbox but haven't heard from their general manager. I would not recommend anyone with a disability, visible or not to use this facility as they are uneducated about the rights of service dog access.
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March 2023 by Brian P.
I am not sure where to begin with this. So, if I ramble a little, please forgive me, but... It feels like The Property Manager at Eagle Drive Storage may be stealing people's personal information in an attempt to steal their customer's identity. Sherri Garvin, The Property Manager, was secretively on her personal phone with a random person while discussing my private information, and at first tried to ignore it, and then try to act like she wasn't doing anything wrong. I only noticed she was on her phone, because the person on the other line sniffled. I politely asked for her to tell the other person that she would have to call him back, and to please hang up the phone while discussing my private information. Keep in mind, we had already discussed my full name, address, and she was asking about my credit card information when I finally noticed she was on the phone with another person. She did nothing after I asked her again to get off her phone. She acted like nothing had happened. It wasn't until I demanded for a 4th time that she finally told the other person on her story phone that she had on speaker that she would place him on hold. I have no way of knowing if she placed him on hold or not. She just tapped her screen real fast and moved her phone away, but not out of sight or ear shot. So, I refused to give her anymore information until she hung up. She did after trying to have me provide her with an updated credit card, and I wanted to talk to her boss. She tried to tell me she was the boss, but then gave me the name of the Other Property Manager. Bottom line, don't ever do business with this place. This lady will have your identity stolen. She saw nothing wrong with what she was doing, and even went as far as to accuse me of doing something wrong by asking her to get off her personal phone.
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April 2022 by Stephen Jones
Used to be a great storage place until they started raising the rates every few months. Camera system doesn’t work half the time. They have had the gate cut several times and things stolen like trucks, a RV, and other things. And mysteriously the camera doesn’t catch the incident. If they’re going to raise the rates then maybe they should upgrade the outdated camera system. I honestly think the security camera company has some involvement in the theft that goes on. The owners are just worried about making money and not securing the facility. If you can’t secure peoples personal things then eventually you’ll start to to loose customers so maybe you should think about that……..
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February 2022 by Cassie Lee
I left due to the property manager sherry. She never fixed any of my issues and her attitude is horrible. I never seen her up doing anything around the property either. Don’t waste your money.
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August 2021 by mohammad siddiqui
These guys are awesome!! Love the clean storage and multiple options for Baytown Boat Storage, RV Storage and Self Storage. Also love the secure self storage with 24 security. Sherry at the office is awesome!
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June 2021 by Lance Jordan
First Class Storage Facility! Everything is well kept and very clean. Sherrie was very helpful in getting us three separate units at staggered times.
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May 2021 by Antonio
Doors are to small we had to open the doors of a refrigerator to get it in the building
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April 2021 by Juan Arriaga
Very clean and safe place
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December 2020 by Juanelle Anne Lawson-Pugh
We picked up some stuff for the resale shop
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October 2020 by Smokey Smith
It's a storage facility. What would make it stand out from any other?
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September 2020 by Laci Lindsay
Very clean and spacious!
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June 2019 by Tyler Coon
Great prices and great customer service
