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November 2023 by Steve Morgan
Very disappointed. I went in to make a pretty large purchase and most likely their biggest single transaction of the day. When the Cashier couldn’t completely fulfill the transaction; due to lack of training and we needed the Manager to complete it, I was literally skipped.Initially the transaction was $20+ and would’ve been $300+ before it was finalized. Here’s the rub:We had to wait ten minutes; at least, for the Manager to come up front. Since I was heading to work immediately afterwards, my patience was beginning to grow thin. Another customer walked in, walked straight to the counter and requested a tobacco product.I’m still waiting for the Manager at this point.The Cashier literally suspended my transaction; again it would’ve totaled $300+, and rang up the customer behind me for $1.06. Start to finish, that whole transaction didn’t take a whole minute.It was at this point that I had to give up the waiting and just go, wasting my time and efforts in the process.Does this establishment value its employees time more than its customers time?Maybe total volume of sales per hour is more important than income per hour?Having been so disrespected, I just can’t justify going back into this store.It’ll be inconvenient; somewhat, to use another retailer, but that was simply a complete and utter disrespect for myself and my time!
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October 2023 by Misty Smart
I like they take coupons other places don't
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October 2022 by Mr KING ZYDECO
If your in Baytown Texas, don't stop by are even waste your time and money at any of the family dollar's that's in the area. They never have anything, they are always waiting for a delivery truck to show up, are the warehouse didn't ship the items. There's always a excuse for something going wrong. They are always blaming it on the other person. It's always the blame game. When there low on cash they will put the credit card reader out of service. The Internet is always down and are running very very slow. All the family dollar's in the city of Baytown Texas are very old and out dated and most of them smell bad and have no A/C. Are if they due have a/c they will blame the corporate office for not turning it on like folks are crazy and surpost to believe them lies.Every store that, Howard Levine/ CEO AND PRESIDENT of family dollar's has built has they own air conditioning thermostat. The employees really hate to turn the air conditioning on. Theses stores really need a major make over.
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October 2022 by Joel Dimayuga
Good but bezy
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September 2022 by KING ZYDECO
If your in Baytown Texas, don't stop by are even waste your time and money at any of the family dollar's that's in the area. They never have anything, they are always waiting for a delivery truck to show up, are the warehouse didn't ship the items. There's always a excuse for something going wrong. They are always blaming it on the other person. It's always the blame game. When there low on cash they will put the credit card reader out of service. The Internet is always down and are running very very slow. All the family dollar's in the city of Baytown Texas are very old and out dated and most of them smell bad and have no A/C. Are if they due have a/c they will blame the corporate office for not turning it on like folks are crazy and surpost to believe them lies.Every store that, Howard Levine/ CEO AND PRESIDENT of family dollar's has built has they own air conditioning thermostat. The employees really hate to turn the air conditioning on. Theses stores really need a major make over.
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July 2022 by veronica rangel
Always lovely service when I go in. They always have everything I need when I'm not in the mood to go to the big stores. It's starting to get nicer inside compared to a few years ago too. Great manager and team.
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June 2022 by Teresa Opatrny
Had everything we needed
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June 2021 by Orlando Hernandez
Like ?
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December 2020 by Heather M
Messy most of the time but it's close to the house and usually has what I need
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September 2020 by Kathy Farquhar
Friendly staff....
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June 2020 by William Edwards
I come here a lot! I dont why I just do.. They need some floor help to keep these shelves properly stocked. I can say that the employees are always nice to me. Store a lil junky. Easy in and out. Plenty of parking
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June 2020 by Robyn P
Sales associates are Happy to be at work!
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July 2019 by Molly Smart
I like dollar stores
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May 2019 by Teresa Presley
Cashier's friendly always find low prices and the staff is willing to help anyway that they can.
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May 2019 by Kohl Scott
I dont think I've ever been anywhere after open time and the store was not open. Just left there at 8:08 because I couldn't wait around any longer, and the doors were still locked. I tried to call, and no answer. What's the point of having business hours if you aren't going to conduct business during those hours? Very unreliable.
