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February 2024 by Ryan A.
I'm passing through on military orders and they dont have tax exempt forms for you. I was told I had to print it myself. Additionally the food here is garbage. Ribs were not fall of the bone and did not have crispy onions or scallions as stated on the menu and there were only 4. Not worth $16. Also, save your money! Do not order the signature chicken sandwich. Go to Chik Fil A. You'll get the exact sandwich, minus the mayo, but better. Again, not worth the $16.
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February 2024 by Kenneth Williams
Very clean and quiet. Room I was in was in great shape. No signs of wear at all. TV was an up to date model and easy to use.
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February 2024 by Nichola Wolf
Paper thin walls make for entertainment (and at time annoyance) but I sure hope that couple stop fighting so much! Despite that, nice room, good amenities, and nice location near mostly fast food on this side of I10, and loads of restaurants close by.Rooms: Thin walls
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January 2024 by Tammy Bobbitt
There score should be a 10! All customer service should follow in their footsteps. All the staff at the Hilton are amazing. Kind professionalism is top notch. Veronica should get a raise, she cheerfully goes the extra mile for the guests. The hotel was clean, smells good and the breakfast was delicious.
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January 2024 by Anastassiya Dugar
amazing hotel, modern, clean, spacious rooms, excellent location (lots of restaurants and shops nearby). The front desk staff is very friendly and polite! breakfast is good! I was very pleased with the hotel and recommend it!
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January 2024 by DAVID MILLER
Came in late due to delayed flight and staff were helpful and very nice. Helped me get a room right away and offered placed to grab food due to having been delayed for 10 hours due to the storm.Very nice entry and presentable upon first glance and has a great layout for business or personal visits.Has a great pool area, workout locations, and laundry room. Perfect little market and a small, presentable bar area.Rooms are great and very clean
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January 2024 by Denise Trejo
I have to give a shout out to this hotel. We pretty much stick to Hilton and Marriott brands trusting that we get at least a decent room. Tonite we booked here last minute and chose a middle of the road Hilton brand but this hotel was really a step above. We have been on the road three weeks and this hotel was the best we’ve been in for 3 weeks. Welcoming and beautifully decorated for the holidays. Smelled nice. Nice room with plenty of good towels (something that seems to be rare lately). It’s obviously pretty new which is an advantage but I’m very pleased. This hotel stay was definitely a five star.
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December 2023 by Edwin M.
Nice hotel, good commodities and very friendly and helpful
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November 2023 by Da'jon Gradney
I enjoyed myself staying at this hotel. The rooms were very clean and the beds are comfortable. The best part for me was the breakfast! I encourage you to stay here when your in Baytown.
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November 2023 by Dustin Hunter
Room is super clean. Customer Service is.great here. Bed was very firm but walls are very thin. Beware if you're a light sleeper.
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November 2023 by Breanna Fountain
This place was fantastic! Everything appeared to be brand new and very clean. Our stay was comfortable and we had plenty of space in our room. The person that checked me in was very nice and greeted me with a smile. They had the hotel decorated for Christmas and it smelled amazing! The hotel is within close distance to many restaurants, shops and a Buc-ee’s travel stop. This was actually the nicest and cheapest hotel we stayed in on our roadtrip from WA State to MS. I will consider staying here again if I ever visit the Baytown, TX area again.
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October 2023 by Debra Flores
This place is so nice, great service and awesome breakfast. We were there for our 40 class reunion.Rooms: Room was nice and cleanSafety: Felt very safe and we back at 2 am.Food & drinks: Breakfast was the best.Noteworthy details: The staff were all great and very helpful
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August 2023 by ks killa
Less than 1/2 mile from i10. It's a fairly new hotel. Rooms are very clean and modern. When I entered my room I was happily surprised. Furniture is up to date and not at all worn. The decore is very modern.The bathroom and shower are huge and luxurious. Shower has glass doors and the bathroom has a huge barn style door. I can't find anything wrong with this place. There is a bar and restaurant on premises but the hotel is close to many other good eateries.The front desk staff was very helpful in getting me checked in. I travel for business and the company pays for my hotel stays. Usually I have issues with not providing my own credit card for "incidentals", not here. The lady at the front desk checked me in and called my company to obtain the information she needed. Says a lot about their courtesy and guest service.
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August 2023 by Robert James
Today I was treated in a very unprofessional manner by both the front desk lady Vinny, and the GM who she called, and put him on speaker for him to talk to me. Vinny got upset because I asked her a question about an issue she had with the address on my driver's license. Due to her being upset, she canceled my reservation, and when I ask her why she had done that she called the cops. When the cops came I explained to them what had occurred. They checked my drivers license and told Vinny that there was nothing wrong with it, and she still canceled my reservation. Both her, and the GM acted very arrogant, and unprofessional. I would not advise anyone to stay at this hotel.
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August 2023 by Frank Oveo
This place was absolutely amazing! The atmosphere was so positive and welcoming, not just from the staff but even from the other guests. It's clear that everyone was having a great time. The room was perfect - cozy and quiet. The pool and fitness center were also fantastic, with extra towels available and even a designated area for wet towels. They even had a BBQ pit and bathrooms specifically for guests using the pool. And let's not forget about the delicious breakfast in the morning - it was a great way to start the day. From the moment I arrived until the moment I checked out, everything was a perfect 10 out of 10. It's rare to find such an exceptional experience, but I'll definitely be coming back.
