Kohl's in Baytown is a department store known for its variety of products and customer service. Many shoppers appreciate the friendly and patient staff, who are willing to help with questions about sales and discounts. The store offers a wide selection of fashion and footwear, with special promotions like 40% off for Kohl's Card holders that attract customers. However, some shoppers have noted that clearance items may not always have substantial discounts, which can be disappointing. The shopping experience can be mixed; while many enjoy the clean and well-organized store, long lines at checkout can be a frequent issue. Customers have expressed a desire for better pricing on clearance items and more variety in certain categories, such as electronics and pet supplies. Despite these challenges, shoppers often find something they like, with many noting the pleasant atmosphere and helpful associates. Overall, Kohl's aims to provide a rewarding shopping experience through its sales, easy returns, and community involvement. The store is committed to fostering an inclusive environment where customers feel welcome. For those looking for a range of products at competitive prices, Kohl's remains a popular choice in the area.
Great customer service was greeted at door and was easy to find what I was looking for and also great savings on my purchase!
May 2025
I made a visit to the Baytown Kohls store, and I was amazed how I was treated..The cashier was very patient ,kind and courteous. She answered all my questions I had about the sales and discounts that were taking place at the store.. I can't wait to visit again and get some more bargains.
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May 2025
I didn’t shop but I made an Amazon return. The staff was very friendly and helpful.
