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November 2023 by Dennis Huntley
Will not be using take 5 ever again. Charged more than the dealership does. And they put things saying they have done them on the receipt that were not performed. Left the valve cover off the tire. Not worth my time or money
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November 2023 by Jose Ramos Jr
Very nice girls. Do a great job every time. Fast and effective. Always smiling no matter how early I get there!!
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November 2023 by Yolanda V Villarreal
I had my oil change done by Sandra the assistant Mgr. She was very nice, polite and very knowledgeable at her job. Nathan her technician was also very kind and made my service very prompt and made sure everything was done and I was a satisfied customer. ?Service: Oil change
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October 2023 by Tierra Kuykendall
I have never had better service anywhere else. The employees are always real nice . They always have water juice and snacks for myself and my daughter. The longest I’ve waited was about an hour because I needed inspection and oil change and my hood needs magic to open it. I will never go any place else
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October 2023 by Mike S
This place is just as bad as the Baker location. Got my oil changed and left, about a mile down the road I could smell oil burning. Pulled over and inspected the truck, oil was everywhere. Brought it back to make sure the filter was tight. A different guy looked at it and said it needed another quarter turn but it wasn't leaking. Apparently they just spilled oil all over and didn't bother cleaning it up. He wiped it down but it was still dripping in my driveway. I like the concept of Take 5, but both Baytown locations suck!
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October 2023 by Ramona Alford
Worst experience ever. I pulled in with 2 vehicles in front of me in the shop. I waited 1 hour before I was told to pull up. The person entering my information in the computer had my vehicle setup and ready for the oil change as a Kia.....I drive a cadillac. Thank goodness one of the other young employees, after he was told what to fill my car with, happen to check the information he had entered in the computer and told the person that I was driving a cadillac not a Kia. A different person had to come over to correct the information in the computer and I had already paid, so that was another story. The whole experience was just bad, it seemed like the place was mismanaged. I definitely won't go back.
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October 2023 by crystal richard
Went there on Friday and spent over $100 on an oil change and they removed the air filter cabin in my car to check it and did not put it back together correctly. They also started draining my oil from my car before they told me they were out of the oil they used the last time I visited so my only option was to upgrade. When I left I checked my receipt that said they checked tire pressure, checked windshield wipers and cleaned windshield which they DID NOT!!
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October 2023 by Lorrin Gorman
Staff was so friendly, helped me out on things I didn’t understand and made me feel so comfortable. I recommended them to my entire family when I got home! Thank you so muchService: Oil change
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September 2023 by Larry J Hopkins jr
Caius Thank u so much for correcting the mistake that take 5 oil change caused due to the safety Sandra and pit tech rush caused you made sure that my vehicle had the right oil filter and the right amount of oil to make sure that my vehicle was safe to drive. You came twice to make sure that i was safe and you even paid out of your pocket to wash the oil off of the engine and made sure that my vehicle was not leaking.Again Thank you so much Mr. Caius for you excellent customer service you save me alot of time and money. You should be reimburse for coming out of pocket for your service and time.Service: Oil change
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September 2023 by Christina Holliman
If I could give negative stars I would. These people are completely unprofessional and have zero respect for their customers. I have been going there because it's close to my house but I will never go there again. I'd rather drive 50 miles out of my way than give them another dime
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September 2023 by Sandra Roden
All employees were super nice, very polite. They made sure I was comfortable during a short wait. I was given 2bottles of water in this Texas heat!Services: Air & cabin filter replacement
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September 2023 by Steven Gonzales
I never seen anything like this at a oil change facility. The workers where arguing and then one of them wanted to call the other one the N word. If you ain't happy with working there then find a job you are happy at. This was to be a 10 min oil change. Take 5, lol. I sit in my car for 39 min in 110 degree weather. Very unacceptable. Garth rd location.Service: Oil change
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September 2023 by Jerry Buchan
It is great to go to a business that try to do their job quickly and efficiently. And to keep a good attitude while doing their job. And being a Veteran I got a discount. Fantastic.Service: Oil change
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August 2023 by cory miller
They had to ask me where the oil filter was, I should have just left then because after leaving I found out that they did not reattach the plastics on the bottom of my car causing them to scrape the ground and damage to the vehicle. I returned the next day to get the issue resolved and they offered to cut the plastics off of the car, wow just wow.
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July 2023 by BEM M
Very quick and professional didn’t try to get me to purchase any other services besides what I needed and that was the emissions test!
