Mattress Firm Riceland Pavillion is dedicated to helping customers achieve their best sleep. Their staff, known as Sleep Experts®, undergo over 200 hours of training to provide personalized solutions, including mattresses, bedding, and essentials. Customers can shop confidently knowing they receive quality products from top brands like Sealy®, Tempur-Pedic®, Sleepy’s, and Serta®, backed by the Love Your Mattress Guarantee® and a 120 Night Sleep Trial®. Visitors often praise the friendly and helpful staff, with many mentioning positive experiences from the moment they walk in. The store also offers a variety of furniture, with customers expressing satisfaction with the quality, prices, and excellent service provided by staff members. While most reviews are positive, some customers note minor issues such as a stained mattress or a pricing discrepancy, but overall, the store is appreciated for its outstanding customer service, knowledgeable staff, and commitment to customer satisfaction.
Darla Bullock was a tremendous help at the Baytown location. Knew the availability and features of the store’s mattress brands. Covered all of the delivery methods and possible financing.
November 2025
Darla is a saint and such a blessing! Thank you so much for your help🫶
November 2025
Sleep Expert Angela exhibited great inter-personal skills depicting awesome customer service
