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November 2023 by Denise Garcia
I'm very displeased and disappointed in this company. I left T-mobile because I am having financial difficulties. T-mobile referred me to Metro. I went and bought a card for my cell for $10 and paid for the monthly service of $25. I received a text message reminding me my next bill is due on May 19, 2023 of $25. Then another text reading $65 on May 19, 2023. No one in this store said anything to me about the lifeline program and if so I would have done this immediately. I found out yesterday on the 16th of May 2023 to apply for the lifeline service. I was approved in 10 minutes, but it takes METRO 30 days. Now I will be without a cellphone after the 19th of May 2023 for 30 days. This is not good and they should be more sufficient with there business. I'm a disabled senior and I believe it is good to have some kind of connectivity to the world for ER. SHAME ON THEM FOR BEING LOFTY AND LAZY.
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October 2023 by William Kershaw
Love this place always so helpful
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July 2023 by Santiago Torres
They treat you very well
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July 2023 by Raul Valdez
Good place
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July 2023 by Haley Korocy
Staff wasn't very friendly or helpful
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January 2023 by Kimberly Roberds
Fantastic customer service Alejandra took great care of me. Was very knowledgeable about any questions I had. Thanks gals
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July 2022 by Camilla M.
Alondra & Jesica are exceptional customer service people. They treated us kind & respectful. They deserve a raise. My dads phone stopped working & they went over & beyond to help him get up and running again. The world needs more people like them who actually care .
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December 2021 by Ferdinand Henley
Calling and going in the store is like night and day. I've went in the store and got great service. Called 10 times back to back on 10 different days, no answer...
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October 2021 by R3LAXnK1LL
While going in is met with adequate customer service, their phone line seems to have a bit of trouble connecting, I’ve called this store 13 times with 13/13 failing to answer the phone. On mulitple occasions I have had the pleasure of going in and not finding what I’m looking for. They either “Don’t have in stock” or “Have to get it from a different store”. I wouldn’t recommend going here.
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August 2021 by KISSMYBLKAZZ2
Calling and going in the store is like night and day. I've went in the store and got great service. Called 10 times back to back on 10 different days, no answer...
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June 2021 by Teresa Opatrny
They helped me a lot
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March 2021 by Ricó Michael
I love being able to come & be greeted with amazing customer service as well as being allowed to be helped right away. It's always a pleasure to come here, thanks Metropcs.
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October 2020 by Miles Ramsey
Terrible customer service, dude talks to you like he’s talking to his gangster friend or his homeboy 0 stars at this location.
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April 2020 by Michelle Martinez
Metro PCs is a joke. They care anything about their customers!!!! They will make sure you can pay! I have been furloughed because of this virus for over a almost a month with no help from anyone yet! Other phone companies are help their customers get through this! Not metro they give us 72 hours! Will report you guys to every branch of the government until everyone knows what you really care about!!!! Its not the customers
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October 2018 by wilson alfred
Friendly people just no good phone or deals
