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“Brought in two devices over the last year and repairs were quickly for an affordable price. The last device I brought it was cracked so bad I was sure it was a lost cause but the techs made the repairs and had it back next day. They also offer insurance for up to 5 devices in your household for 45 bucks a month. Worth looking into if you have kids and multiple devices.”
“Great experience at this cellphone store!! Merry was very friendly and knowledgeable. She explained all the plans clearly and help me choose the best one!!! Highly recommend thus store!!”
“I recently had some fraudulent activity on my AT&T account. I was scared and had a lot of questions. Thank you Leyah for being extremely helpful and informative. Thank you Odalis for your patience and professionalism and stepping in for Carla. Thank you ladies for the help and comfort you provided me during a time when my account a potentially the security of my identity were in question.
Unfortunately, Carla made me feel as though I was the one who committed the fraud. Carla, you didn't even look into my account. I would have given only 1 star if it had only been about our interaction. However, everyone is entitled to an off day. I'm sorry if it was me as well.”
“I recently purchased a new phone at this particular store. I must say that I was more than satisfied. Shawn, the employee there was so helpful and showed great concern for my needs. He was very helpful, informative, patient and considerate. He didn't stop until I was completely satisfied with my purchase. He assured that my new phone was working properly. I would recommend all of my friends to go and see him for their cell phone needs. To me Shawn would receive Employee of the year. Thanks Shawn for all of your help.”
“I came into the store to switch my service provider. Israel was kind and patient while answering ALL of my questions. He helped me get the best deal possible given that I’m an educator. He even had a long line but never rushed me. He took the time to make sure I was a satisfied customer. He managed to crack everyone up in the store with his wittiness. This alone kept an overall positive morale for everyone. He even gave some kids some paper to draw on while their parents waited. That kind of service just doesn’t happen very much. I NEVER write reviews but I had to in this case given the extraordinary service. Thank you, Israel!”
“Shaidy is an excellent employee. She's very knowledgeable about her job and has a great way with people. She's also a great multitasker. Her bilingual skills are a huge plus! I was very pleased with the service she provided and glad she assisted me with switching over to ATT!”
“Muhammad is very gentle and professional metro person he really gave me good deals on my iPhone transferred my data and everything the best store and person ever I will definitely recommend all of you to go this store if you need any help”
“Wonderful service! The gentlemen (I really need to get his name!) He Helped me with everything: getting a new phone, case and set everything up for me right there. Made it less stressful for sure!”
“I hope I remember his name correctly. I think his name is mark. He was amazing. He listened to what I wanted for my phone plan and I love a person with good humor. All around a great experience here.”
“Well today I had a good experience with this location 1/24/24 well for this new year ms Alexandra L was very helpful and very professional in assisting me with my problem I’m not from Baytown I was just stopping bye and she managed to get me in and out in no time thank you Alexandra L?”
“service was extremely fast and straight forward the manager is extremely nice and helps walk you through the set up when activating phone and explains everything fully also helped set up my max movie account. definitely recommend this store location for any purchase rather it be cell phone or activating a phone.”
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“Inaara was so helpful and smart. She started by asking what our budget was and worked within it. This was the easiest experience I've ever had getting a new phone line.”