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“Brought in two devices over the last year and repairs were quickly for an affordable price. The last device I brought it was cracked so bad I was sure it was a lost cause but the techs made the repairs and had it back next day. They also offer insurance for up to 5 devices in your household for 45 bucks a month. Worth looking into if you have kids and multiple devices.”
“Thanks to Fernanda who helped me get 4 iPhones at a very good price and more thanks for helping me lower my monthly payment, people like her are always appreciated, always kind. Excellent service, highly recommended!”
“I came into the store to switch my service provider. Israel was kind and patient while answering ALL of my questions. He helped me get the best deal possible given that I’m an educator. He even had a long line but never rushed me. He took the time to make sure I was a satisfied customer. He managed to crack everyone up in the store with his wittiness. This alone kept an overall positive morale for everyone. He even gave some kids some paper to draw on while their parents waited. That kind of service just doesn’t happen very much. I NEVER write reviews but I had to in this case given the extraordinary service. Thank you, Israel!”
“My phone completely died came in an explained my situation. It was time to just upgrade anyway so I got my new moto an everything was a breeze from beginning to end an I felt like I was given the best customer service!”
“my wife and i went into garth rd location in Baytown about 15 min till closing and kate stayed late to help us and get our devices. very professional ! communication and customer service was great!”
“Well today I had a good experience with this location 1/24/24 well for this new year ms Alexandra L was very helpful and very professional in assisting me with my problem I’m not from Baytown I was just stopping bye and she managed to get me in and out in no time thank you Alexandra L?”
“Wonderful service! The gentlemen (I really need to get his name!) He Helped me with everything: getting a new phone, case and set everything up for me right there. Made it less stressful for sure!”
“The gentleman & Lady yesterday was very knowledgeable, & helped me w/ my phone w/ new SIM card & fixing phone for me ! They were quick , very nice, & I recommend them to anyone! Thank you !”
“service was extremely fast and straight forward the manager is extremely nice and helps walk you through the set up when activating phone and explains everything fully also helped set up my max movie account. definitely recommend this store location for any purchase rather it be cell phone or activating a phone.”
“Opal has helped me set up 2 previous phones. She is super, super, super helpful. I drove 40 miles today to her location to have her help me purchase and set up a new phone. Opal is fantastic!”
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“Jose is awesome! Went in to change my carrier to Cricket. Had no intention if purchasing a new phone, but after speaking to Jose I decided to get a new Samsung phone. He's so patient and knowledgeable. Answered all of my questions and concerns. Will definitely recommend this location to my friends and family.”