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November 2023 by Ashley B
The managers legit watch the line build and walk away with customers waiting....its wild out here nice job ladies.
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September 2023 by Daniel Cruces
Pretty nice store, lots of specials today
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February 2023 by Emrakul Aeons Torn
They had great clothes for the wife!
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August 2022 by Demi Lister
2 stars (working on 1). I was in the Baytown Garth road shopping complex and decided to stop by this Old Navy to shop for some items. Clothes were all over the place. It was a tax free weekend so that is understandable. It was a Saturday and I could tell they were short staffed, understandable. I remember the female manager with glasses even speaking to me as I ? shopped.I found my items and went to the checkout line. I heard the same glasses wearing female Manager tell one of her subordinates to open another cash register. So this one semi blonde small girl went to her register and stood there. I had a person in front of me being helped already. As soon as that person finished, the cashier already working called me up. The semi blonde cashier then called out that she could help the next person in line after me.Terrible customer service and I felt violated. It left a bad taste in my mouth because the discrimination was so clear. Next time, if there is one, I will make corporate aware of the pee poor discriminatory service I'm receiving from their establishment. In the meantime, back to Marshalls !!!
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October 2021 by Chris The Goat
Went in to get early Christmas gift last week, ladies were super helpful I definitely recommend if men are looking for Christmas presents for the wife to step in at this location.The cashier was extra patient with me and very nice.Awesome team !
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July 2021 by J Ride
Easy fast
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March 2021 by AO Stuart
Useless is the first thoughts of this store. I wanted to inquire about an online order, I stood in line for over 15 minutes and the girl was not helpful, just apologized for my broken ankle. The Manager Escobar was just as rude, "call the 1-800 number they will help you, there is nothing we can do." He turns and walks away from me in a dismissive manner. Not going back to Old Navy and it affiliates. To date still have not received online order after 3 weeks. Peter at the 1-800 was just as useless.
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March 2021 by Ang O Stuart
Should be - 5 stars. I went to the local Old Navy Store to inquire about an online order. On crutches waiting in line, finally get to register 20 minutes later. Of course the young lady at the register act surprised that I'm on crutches, I dismiss that too unbelievable. I show the young lady my order number and the address needs the apartment number, she calls Escobar the Manager, the young lady tells him that I have and online order; he really doesn't care and tells me, you will have to call the 1-800 number and tell them about your order. I left and called the 1-800 number and Peter was of no help, he says the order has been shipped and Old Navy cannot add the apartment number to the order. However, Peter did not understand that asking me the call center script questions was not for that situation. After several minutes of speaking with Peter he begins laughing at me, I then ask for a supervisor at this time I knew my call would be on hold for a good amount of time (10 minutes). It is a strong possibility that the name Peter was given as a false name. I remember now why I stop shopping at Old Navy and GAP and Banana Republic the customer service is lousy. Order will be going back.
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November 2020 by Budder_ Scotch
Went in to get early Christmas gift last week, ladies were super helpful I definitely recommend if men are looking for Christmas presents for the wife to step in at this location.The cashier was extra patient with me and very nice.Awesome team !
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November 2020 by Manuel Perdomo
We found what we were looking for.I want to thank KAREN for her big help; thank you very much I really appreciate your kindness young lady❤️. Att: the guy with two daughters.
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November 2020 by Donja Spencer
Love old navy
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October 2020 by Jennifer Chapman
This will be the last time I shop in this store. The cashier was extremely rude when I asked if they had any online coupons. Most retail establishments like to help their customers save money. So long Old Navy, your clothes are cheaply made and overpriced anyway.
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July 2020 by Nature's nest 101
Organized and good social distancing rules. Dressing rooms are open but the bathrooms are temporary closed.
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March 2020 by Bertha Marsiglia
Good apparel and shoes and baby clothes of great fit and feel
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February 2020 by Lindsey Evans
Old Navy's are usually all the same. This location is one of the clean ones you always hope they are. Employees are around and mostly helpful. Dressing room is in attended so it's a go get all your changes alone. That could improve but mostly one of the better old Navy's. Happy shopping ❤️