Once Upon a Child is a popular store for buying and selling gently used kids' clothes, shoes, and toys. Customers appreciate how easy and straightforward it is to sell items—just bring in the clothes and toys, and the staff quickly assess and offer a fair price. The store offers a wide selection of clothing and shoes for babies and children at prices that fit various budgets. Many shoppers, including new parents, enjoy shopping here regularly, finding what they need and benefiting from good deals and sales. The staff are generally friendly and polite, contributing to a pleasant shopping experience, though some customers feel that the attitude of employees can vary. Overall, the store is valued for its convenient process, reasonable prices, and a good variety of items, making it a go-to place for families to shop for children's clothing and accessories while also decluttering and earning cash on old items.