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April 2024 by Jason Hatton
This is a great Panera Bread. Great service and such a cheerful manager.
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April 2024 by Russell Sperlazza
This is the worst location I've ever been to. I wish I could give zero stars. This location is so bad I question the whole franchise.
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February 2024 by John Finlay
Great bagel and coffee desks!
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February 2024 by Brenda Sehorne
Audra, the lady who took our order, was absolutely lovey!! She was so kind and patient with all of us. She was also very knowledgeable with the menu. We live about 20 minutes away from this location but Audra is the reason we will travel to this Panera over and over. This beautiful lady needs a raise and much praise. Thank you for being so kind and blessing us with you presence and beautiful soul!!
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January 2024 by Michael Hancock
Love the
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December 2023 by Onsite
I bought 2 soups today and they were good but I also ordered the cappuccino but it was very bland with no flavor.
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December 2023 by Hans Karl Umkehrer
Eat delicious food that is also
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December 2023 by Shurina Andrews
Went in to pick up an order the customer service sucks and from a manager at that!! The lady was rude and I had an argument with her because she did not greet me and failed to hand me my order that was ready and when another employee that was the nicest person btw tried to get my order she was told in a rude manner that she was not allowed behind the counter! Then was told my the manager in a rude way to put a sticker on the bag!! Horrible customer service and I also forgot to mention she said she was sick I’m sorry that she was sick and having a horrible day but that is no reason to treat people bad!!
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November 2023 by Sierra Rose
Horrible experience! Went through the drive through and after waiting at least 12 minutes to receive our food; the entire order was wrong. Not only to mention that the manager; Cindy, was the woman taking the order who had a horrible attitude. I went inside to get the order corrected and was approached by Cindy claiming that since she is the “Manager” she would never not repeat an order back to a costumer before placing it. She stated that everything that we had ordered was correct since she had placed/packaged the order. Also, let me mention that another woman who works there felt the need to make rude side eye facial expressions to me the entirety of the conversation. Very much got a “gang” up on the costumer feeling. The conversation progressed to become very disrespectful on her part. Thus, prompting myself explain how this could have been resolved much easier and quicker if she had better costumer services skills. Especially since, THE ORDER WAS WRONG AND NOT PACKAGED PROPERLY. She then stated AGAIN, how she was the manager and she has all the PROPER costumer services skills etc.Eventually, the order was finally corrected. However, I have an ultimate fear that someone spit in our food so I will not be eating any of it.In closing, everyone has bad days but, do not take your bad days out on your PAYING costumers, especially if you are in the costumer services industry. ESPECIALLY if you were in the wrong, Cindy.
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November 2023 by Sierra R.
Horrible experience! Went through the drive through and after waiting at least 12 minutes to receive our food; the entire order was wrong. Not only to mention that the manager; Cindy, was the woman taking the order who had a horrible attitude. I went inside to get the order corrected and was approached by Cindy claiming that since she is the "Manager" she would never not repeat an order back to a costumer before placing it. She stated that everything that we had ordered was correct since she had placed/packaged the order. Also, let me mention that another woman who works there felt the need to make rude side eye facial expressions to me the entirety of the conversation. Very much got a "gang" up on the costumer feeling. The conversation progressed to become very disrespectful on her part. Thus, prompting myself explain how this could have been resolved much easier and quicker if she had better costumer services skills. Especially since, THE ORDER WAS WRONG AND NOT PACKAGED PROPERLY. She then stated AGAIN, how she was the manager and she has all the PROPER costumer services skills etc.Eventually, the order was finally corrected. However, I have an ultimate fear that someone spit in our food so I will not be eating any of it.In closing, everyone has bad days but, do not take your bad days out on your PAYING costumers, especially if you are in the costumer services industry. ESPECIALLY if you were in the wrong, Cindy.
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November 2023 by Angela Shipley
Loved my server Norma!❤️ My broccoli and cheddar soup was great, and kitchen sink cookies are delicious!!! Cooks and lady managing orders was a bit too loud( sort of aggressive with the servers), so not as peaceful as I wanted— I come to sit and read, so wishing it was somewhat quieter.
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November 2023 by Mary E. Williams Johnathan Platt
Customer service here is not important to these employees the way they treat their clients and customers. I had a pickup and I gave them the name on the order yet they choose to argue with me. I can Not make up a name and they have an order ready for that same name. Please treat EVERYONE the SAME. I'm a Senior Citizen who still wants to Work and provide for myself.
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November 2023 by Nataly Miranda
Place has a weird smell and looks dirty. The chicken noodle soup was really salty, and the chicken napa salad didn't have any grapes or almonds.
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September 2023 by SAM A.
Always out of bread as usual. Staffing is usually working the drive-thru so forget getting waited on unless you walk to the back and ask for help. Then you still stand around and wait and wait etc.
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September 2023 by Ana Gomez
I have gone to many paneras here in Texas and other states and they have never talked to a customer the way the manager at this site did! Careless and thinks she’s right! “Well I’m sorry you should of asked if you wanted bagels cut in half or warmed up” “you need to let us know!” Ok so let you know how to do your job?? excuse me? Same way Starbucks asks “would you like that warmed up?” You should ask customers and not assume we don’t want them cut and more when I ask for a large order which is obviously for employees at jobsite! Lazy people and I will let corporate know because that attitude needs to change!
