-
September 2023 by Ronald S.
I ordered three rugs over a week ago. I was told at the time I placed the order that it would be here the next Wednesday. Nope. I checked with customer service and she said it would be Friday. Nope! I called. The automated attendant ( answering robot) said " we've received your order and are processing it. You will be notified when it is ready". The automated attendant sucks! And when you try to call the store.... Nobody answers! Saturday. No rugs but i did find out that Fedex shows the order in houston at 1:58 AM on Saturday. Home depot? It will be a long time before I order anything or even set foot in your store again. Get rid of the automated robot and answer the damn phone!
-
January 2023 by AnaLilia G.
The most lazy a@$& employees at this homedepot! Incompetent employees/staff in general! I cannot believe you got hired!!! Waited for assistance over 30min, when someone arrived??!! Rude, no customer service!! Looked as if they hate their life!! I cannot believe the general managers are overlooking all the bad reviews!! You guys give 0 f@$& about customers, I will be calling the general head sancho because I hate coming here and deal with all you employees who seem to hate working here!! Give others the opportunity to get hired!! It's dead in this store!! Rarely see an employee and when you do see one?!! They walk looking away to make sure you don't ask them for anything!! Oh and let me tell you at the self checkouts?? Rude and so ignorant to what their job is!! Wanting customer to look for an item online if it has no barcode!!! Seriously??! That is your job!! Ridiculously embarrassing for any employee and anyone calling themselves manager at this store!!! Beyond how bad this store is!! So much to say!! Negative negative and negative!! If I could give you a negative star? I would!!
-
September 2022 by Austin C.
I was waiting 30+ mins for paint when the ken one of the manager tried to come and tell me I'd have to wait till other employees where finished bc he had a call in when I said he could do it then he got an attitude and walked off and started cussing at me and normally I only shop at Home Depot but do to this I'm now standing in lowes so every go shop at lowes
-
April 2022 by MarineBioGirl B.
This Home Depot is very clean. The employees are always willing to help when needed. The cashiers at the front are super friendly as well. Even through they have self checkouts they will help you check out. Had help from some super friendly girls named Jodie and Rosie, very sweet and answered all my questions even helped me set up my veterans discount on my phone. Highly recommend this location great experience all around.
-
September 2020 by William Aguilon
Purchased a storage shed on display outside, Daytime manager that sold it to me told me to come back after store closed which also states on receipt to come pick up after store is closed with no specific time, Ok I went back same day when store was closed and asked the Night time manager that I needed them to get a employee to move their vehicle out of the way because it was blocking the ability for flatbed to get to the shed, she did not want to help me and accused me of being a thief and would not take a moment to look at my receipt because she stated I probably created a fake receipt, she stated I am not permitted to take the shed, a shed I payed for and no longer belonged to Home Depot, she said come tmrw during business hours. The most unprofessional manager I have ever encountered And I was beyond offended by her allegations stating that Im a thief. She should be fired or demoted at the least. But went back the next day during business hours made a big scene and got my shed, I would never go to Home Depot to purchase anything not even to buy a piece of candy ever again. I go to Lowe’s across the street where in fact most prices are cheaper The Home Depot and I haven’t had a bad experience at Lowe’s especially to be assumed to be a thief or anything of that nature. I would give negative stars but I have to put 1 to post this. So I recommend when buying a shed on display get it soon as you pay for it regardless if parking lot is full of customers otherwise you won’t be able to get it after store hours. Or just avoid buying from them all together. Save yourself the hassle and go else where
-
September 2019 by Sharon Lucas
People was helpful but not very informed. Told us the gas dryer wasn't able to be converted to propane. Went to Lowe's and bought the same model with info on conversion kit
-
September 2018 by Nik Marlar
Great service!!