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April 2024 by Jose Alexis Hernandez Linares
Good prices and attention.
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April 2024 by Luzbeny De Hernandez
You find cheap shoes
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February 2024 by Alba Dickerson
I found my slip ins. I was looking for a fair price
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January 2024 by ti ve
Service was awful… I have to ask another customer to reach out the shoe size… next time I will take a picture of the employees just standing in a corner and doing nothing…
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December 2023 by J&B Château
Got to be the rudist store that I have visited in a long time employee walks by doesn't say hi welcome to the store, excuse me or get the hell out of the way or nothing, never offered assistance and when I got one of the step ladders and got the box of the size shoe we were looking at, she came and snatched the ladder up and gave a go to heck look like she was so upset. So needless to say I will not be returning. Especially this store.
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October 2023 by MARY SUTTON
The sales lady was friendly and very efficient. That seems almost rare in the last few years. Keep up the good work.
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August 2023 by Jeanie Katzenmeier
I visit this store often. I chose a pair of shoes that were on sale based on the tag on the shoes. When they were rang up I told the girl they were on sale. She said the tag was in the wrong spot. Normally places honor those prices. When I asked her about that she said well anyone could have moved the tag. She could have said I’m Sorry I can’t or let me ask a Manager she just dismissed me. I work in a Customer environment and I would never dismiss anyone without a valid explanation. I won’t return.
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August 2023 by J Ride
Great selection and even better discounts, got a free pair of shoes also, very clean store
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March 2023 by Leonardo Flores
I hardly ever say something like this, however, this was the worst costumer service I have received in the last 2 years!! I guess they did not like my kids being in there so I was ignored almost the whole time we ware there!!! They seen me and my 2 kids struggling to find shoes and no one cared enough to ask me if I needed help finding shoes!! And they weren't doing anything!! So finally I had enough and had to almost beg for someone to help!! I will not be going there again! Specially after they looked at me and my kids like if I was a bother to them!!! Sorry I was shopping at this store to begin with!!!
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March 2023 by Pam H.
Sales person was very rude when asked if they carried a certain brand shoe as was advertised on website. Never smiles, very short. Very unprofessional. We will not be back. Perhaps she needs a class on etiquette and customer service.
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November 2022 by J RZar
The store manager TRISHA, has a very unprofessional and rude attitude. Would've left a 1 star review but thankfully the District manager called me after I submitted an official complaint and my needs were met. Store had a promotion announced over the intercom that shoes with pink sticker were $10 for the next 10 mins. As I approached the counter with box of shoes with the pink sticker, TRISHA refused to sell them to me for $10. Stated that the shoes were going to be $55 and nothing less. Very unpleasant demeanor and acted as if the remaining balance of the shoes was going to come out of her own paycheck if she were to sell them to me for 10 bucks ?. After the phone call with the district manager who was very helpful, communicated to the employees at Baytown store that they WILL honor the deal, I did in fact return to the store that same day and BOUGHT the shoes for $10 ! Would've loved for TRISHA to ring me up to see her face that she did in fact sell me the shoes for $10 !! Why offer promotions if you're not gonna keep your word.
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August 2022 by Meagan Lowe
Catherine was amazing . I have been all over looking for wide width shoes for my 8 year old who is super picky when it comes to how shoes fit . She not only helped my son measure his foot to make sure he was getting the right size but also walked the store with him and helped him pick out shoes that he may like. And then went the extra mile to help him try on each shoe . She was so patient with him and so polite. I was having trouble helping him since I had my 11 month old with me and Catherine made my shopping experience such an ease . I'll definitely be shopping here again
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August 2022 by Jessica Whitley
Five stars for shoe selection, however because of poor costumer service they get one star. One of the women (assuming the manager) seemed agitated by the presents of me and another costumer when asked a question and rolled her eyes while answering. Another lady and the register wasn’t much better herself, I don’t usually leave reviews but I had such a bad experience there that I decided to leave one, please have a talk with the staff.
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January 2022 by Abigail Luna
Horrible customer service. The little girl at the register pushed the box of shoes towards me when I told her I didn’t need a bag. Never shopping there again.
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January 2022 by CHARLES HART
The women working there are super friendly and eager to help. Fantastic stock of shoes!