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March 2023 by Eduardo Rangel
Banked with them for years never had any issues.. recommend this bank to anyone looking to switch banks or join a new one.
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December 2022 by Timothy Hall
I have had nothing but positive experience while using the bank.
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August 2022 by Rikki Wheeler
TFB-Baytown may be my business neighbor, but they have always made you feel like their neighbor any time doing business with them. They are extremely helpful with any issue & I love doing have them as my banking neighbor!
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July 2021 by evelyn ruffino
Associates are very Friendly and Helpful. Oliver and Sam are always happy to help with our daily business deposit with TFB.
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May 2021 by Sandra Denison
The worst customer service ever. The rudeness was out of nowhere after I was in disbelief that I had to leave my 95 yr old Mom in the car to give a thumbprint instead of sending the ink pad through the canister in the drive through. As I walked inside, the drive through teller pointed to another teller and told me to go to her station. The drive through teller literally was saying things to provoke a fight. One girl was covering up for another by posing as her supervisor when I asked for the supervisor after she said something to me when I glanced her way. Trying to talk my mother into changing banks. My mother has had account with Texas 1st for over 40 yes in Houston and had a wonderful relationship with the staff and the manager over there. So disappointed the Baytown location is not anything like the Beechnut location.
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April 2021 by El Tel
I've only recently started to utilise my relativley new account here after a 5 month hiatus in my home country of Ireland,and being somewhat of a technophobe I'm not well versed in internet banking and even general internet transactions as such.Oliver and Liz and Chloe are consummate professionals who go the extra mile to facilitate customers over above and beyond the call of duty.Generally a pleasant atmosphere inside and all the staff are friendly and amicable,resulting in the constant sound of the customer satisfaction bell ringing.I highly recommend Texas First bank for anyone looking to open a new account or anyone who may be experiencing difficulty getting a bank account, especially anyone disconcerted by the service they recieve in their current institution,I've been there myself and am honored to be treated with the respect and courtesy extended to me here.I look forward to a long and illustrious relationship with this fine institution.From an Irish emigrant in Baytown,God bless America.
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January 2021 by TriXie TheGr8 WashIngtoN RuffDraftMusic1970htz
Liz Webb is the best. All associates helpful and know their stuff. Thanks y'all?
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September 2020 by Trixie Washington
Liz Webb is the best. All associates helpful and know their stuff. Thanks y'all?
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October 2019 by Terry Flood
I've only recently started to utilise my relativley new account here after a 5 month hiatus in my home country of Ireland,and being somewhat of a technophobe I'm not well versed in internet banking and even general internet transactions as such.Well the person who initally helped me to open my account last year Sandra Gonzalez has been instrumental in bringing me up to speed on the various aspects of local/ online internet transactions .Sandra wears many hats ,taking care of walk ins/ drive thru and is extremely courteous to a fault ,not to mention a super efficient consummate professional of the highest caliber, always a pleasure to be served by her as I fumble thru my daily routine of deposits and withdrawls.
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June 2019 by Gabriel Benavides
Incompetent fools!!! The only reason I haven't stopped banking here is because I dont want to have to switch all my online bill pay Info to a new bank and account but these idiot's sure as hell are testing my patience.
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January 2019 by D G
Awesome people at this location in Baytown on Rollingbrook. Isabel and Liz are always willing to go the extra mile to help out on anything. It's very easy to get an account here no matter your banking past. Very great on giving second chance banking to those who truly need it! Business account as well! Just as easy, helpful,& friendly! CG
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October 2018 by david rodrigues
Great services
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April 2018 by mayra arandia
I go to this bank almost everyweek and the ladies that work there are really rude and always with an attite im not asking for free money im a customer and i don't appreciate that. This lady Isabel it seems that she don't wanna be there i even said thank you when she gave me the money and she didn't even say anything to me. Poor customer service and not friendly !
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September 2017 by Rhonda Leigh Durham
Went to Amegy, Community Resource and Wells Fargo and none would help me - even though I had every bit of legal documentation. Texas First helped me without hesitation.
