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March 2024 by Debbie Stowell
Good place for makeup
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March 2024 by Angel Hux
My Girls and I have been coming here to get our Hair Cut and Colored and We Love Jessica and Christopher! They always do such an Amazing Job and their Customer Service is Great!!
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February 2024 by Tara Brown
I love Ulta.
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January 2024 by Grace HV
Normally very quiet but a mess during the holidays. But Carries a huge variety of brands, luxury and affordable. Love this place.
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January 2024 by Kendall Johnson
The best ulta! Super helpful and extremely kind staff!
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January 2024 by Audrey Shankle
What criteria does one have to meet to be considered as someone who may engage in theft?I visited the Baytown store on 12/30/23. Clinique's facial care is on the wall, immediately to the left of the store's entrance. On my way to the register, my path was noticeably being observed by an employee. Before passing the exit, she immediately stepped forward. Everything from her determined eye contact to her body language/position between myself and the exit, let me know I met the criteria. I was appalled and gave a deep dissatisfied look. While waiting, I looked around and observed others browsing items closer to the exit than my path leading to the register: no one hovered around between them and the exit. I understand the need for loss prevention but I also need clarity on what qualifies as high-risk theft behavior. What behaviors or perceptions about store visitors meet this criterion?
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January 2024 by Jocelyn Beltran
They have so much different brands ❤️
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January 2024 by Julissa Aguirre
ladies not very helpful but atleast i know about products and shades and makeup ?
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December 2023 by Narrin Rai
I've only had one person not be helpful. She wasn't rude, just said she was checking on something for me then stayed helping another customer and never came back. Other than that I love this store and the employees. Lately they're having trouble getting shipments, but that's not their fault. It's just like every other store having trouble getting items. I go every chance I get ??♀️ well I no longer have anything good to say about this store. I went in with my husband a few days ago. We spent almost $300 and I was still looking at things while he was checking out. I had a worker come up to me and accuse me off stealing. I offered her to search me. Pulled out all my pockets. Opened my purse. Everything. She then said she was going to come a police report. I said please do. I didn't do anything and I've offered you to search me completely. She just kept being snarky and making accusations even after there was no proof and I repeatedly offered for anyone to search me or call the police. Of course she didn't and I just left. I will definitely never be going back.
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November 2023 by Alicia Cole
Went to get a hair cut by Jessica T. & it was PERFECT! I went a while without a haircut due to not having a sitter and a baby. I lost lots of hair months ago from postpartum so my hair is all over the place. She totally understood. She took her time, and did exactly what I asked for. My hair looks and feels so good! I will be going back to her again definitely!
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October 2023 by Erin Bartee
I always enjoy coming here due to the friendly staff, and of course the varied make-up options. I always find it relaxing to come after a stressful night at work.
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September 2023 by No Body
If ya'll don't know who Laura is, you are missing out. She is absolutely amazing!! I went in today looking for some new hair products. I was looking for something that would give me volume and help with the growth of my hair. My baby is at the age where hair pulling is a constant struggle, causing breakage, patches, and hair lost in general. Not only did she recommend me products, but she actually broke down every product, how to use it, how often to use it, and didn't make me feel pressured to buy everything she showed me. She even compared the products so I could make the decision myself of what I wanted. It was the best ulta experience I have had in a long time. Laura is amazing at her job and has so much personal knowledge on how the products make her hair feel.
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September 2023 by Mari S
Makeup appointment, dissapointment.You would think that because if the popularity of the chain store you'll have more than one make up artist.Booked an appointment for makeup for my daughter's graduation. The appointment was confirmed, and everything was set, only to get a phone call the day of to cancel my appointment cause the makeup up artist called in. I understand stuff happens. Maybe they had an emergency, but this is ulta gor crying out loud. You mean to tell me there is no one else to fill in. I asked if someone else could do my daughter's makeup, and they said no because the person who did not show up to work is the only makeup artist they have. I ask them if I could get one of the floor associate to do it since when I go there everyone else on the floor is so knowledgeable about doing make up and they said no they had no one else.No one really seemed to care. This was a big event in my daughter's life, we took the time to booked the appointment well in advance, only to get canceled the morning of is unacceptable. No more Ulta for me!
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July 2023 by Jazmine Valadez
Went to Ulta to get some makeup and Michelle was very professional and super sweet!! Thanks girl! ✨
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June 2023 by Brittney W.
This is the worst Ulta location. The staff is rude and never willing to assist. I have visited on multiple occasions and I would rather order online and wait for items to be shipped than visit this store. Today I asked the manager for items and was told they were unavailable (even though it says in stock online) an associate told me the manager was holding the products for herself. 10/10 WOULD NOT RECOMMEND this location!
