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December 2022 by Geovante R.
Was in dire need of a vape and Suzie was very helpful in helping me with this problem ..very pleased and will be coming back for sure! Satisfied customer. Geovante R-
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August 2021 by Javier C.
Came in this morning to purchase a coil and decided to buy some liquid. Was suggested couple flavors got asked if I'd like to smell one ended up purchasing one of which had an awful after taste. I purchased this morning I work night shift so came in this Afternoon same day only used what fills a Zeus tank asked for an exchange not a refund and got told I'm basically screwed over on $35 give or take out of pocket. Didn't ask for money back just an exchange. Left the bottle to be thrown since it was trash.
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October 2020 by Benjerman F.
Friendly staff, open 24 hours, Michael was knowledgeable and pointed me in the right direction for what I needed even though it wasn't there, will return for products I do need
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July 2020 by Jacob Reyes
Always great customer service. Reccomend going with Ricardo ,being the most knowledgeable of products.
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July 2020 by Alex Robledo
whatever happen to Maria and Rick? them new hires try to make you feel d*** to an extent of lying just to not accept theyre wrong. Maria and Rick would actually make you feel welcome and you could ask them any question and answer you in a friendly way.
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July 2020 by Giorgio Magliochetti
I’ve been vaping since before it was really popular making my own coils learning about battery safety the hard way lol and rarely have I ever come across people more knowledgeable than me but Suzie and Rick Are the ones to see they were really friendly extremely knowledgeable and made sure I left the store satisfied. Five stars all the way
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June 2020 by Kenny Mecom
So it's a decent place that is open all the time, but with that you have to pay for it as well, the prices are higher than most. Decent juice selection. Not a big selection of tanks. And the lady that was there was so freaking nice, she was there to help with everything.
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June 2020 by John Doe
Great Social distance and they help you install coils and great service
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April 2020 by Jasmin D.
Hey Ali, I'm a regular customer with your shop. Been going for 2 YEARS. I've NEVER had any issues with your company. Marie over at the Baytown location sounded like she was very annoyed that I called and was extremely rude. If she wants to be rude and not have good customer service, she shouldn't be there ! I've never been treated this way with vape city and am very disappointed. I will be taking my money somewhere else from now on.
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April 2020 by d woods
DONT GO HERE !!!! They sold me a hookah without all the correct pieces, had to drive all the way from sugar land to pick up the pieces, and they still did not have the hose to my hookah. After speaking with someone over the phone saying she would give me shisha and charcoal for my inconvenience, I still left empty handed and with a hookah cord to a different hookah. Empty promises! And to top it all off The light and remote that came with my hookah does not work either. I spent so much money only to be disappointed, never again.
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April 2020 by Joan Dominguez
Best vape shop around baytown,is very clean always welcome you with a big smile hands up to maria shes very nice and funny always joking around to bring a smile to your face thank you young lady.
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April 2020 by david aragon
She hooked it put me on some good juice-braelynn
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March 2020 by Gerardo Mota
Best customer service thank you maria you the best in the morning thank you
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March 2020 by Lori Crowder
The girl that helped me was very knowledgeable about the products I was looking at. She took her time and really showed me how to use the product. I would recommend them highly!!!
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March 2020 by Jacob Switzer
Great selection of vapes and other stuff, the employees were very friendly and helpful.
