-
February 2024 by Robin Reed
Wow how things have changed here and not for the better. Verizon has made it possible to have so much security that they can't even get into your account for you. And when they can't they just send you home. Literally had to close my account so I can reopen it at a later time. It's mind boggling. ??? ?
-
November 2023 by Joseph Fazio
Wow 15 years strong and I'm not going anywhere, great 5 * service always never disappointed.
-
September 2023 by Steven Davis
Employees don't know anything about advertised deals. Tried to charge me $245. Called Verizon and only had to pay upgrade fee $80. No charge for phone. Store is a ripoff.
-
July 2023 by Stella Furst
Hostile worker was sooo rude. Refused to help and told me to leave since she did not want to help me. My granddaughter was upset from the episode. She did not understand why she acted that way since I was calm and did not sink to her level.
-
January 2023 by J Ride
Great service advisors and already knew what I needed to do to my phone, in and out in a few minutes with a wait
-
December 2022 by Shad Williams
Trash!!!!!! They are holding my paid for phones. Refuse to give them to me. Customer service said I’m clear and they have no right to hold them. They will probably have two new phones on me. Trash service
-
November 2022 by David Thrailkill
After 20 years of service with Verizon they said that they couldn't help me with getting an upgrade on my phone. They wanted me to pay for 1/2 of a new phone, just to get a new upgrade. I guess Verizon is going to be losing my business
-
November 2022 by F McArthur (FOX)
My wife needed a cover for her cell phone. They had just what she needed at a reasonable price. Everyone was very friendly and helpful.
-
November 2022 by Adrianne Martinez
Everyone was so kind! I was helped by Allie I think her name was (blonde girl with glasses). She was so patient with me and my situation, so nice and definitely wry helpful!
-
November 2022 by ben worley
People were nice but would not let me ship phone to store
-
August 2022 by Annette Ekeroth
Agent Diana resolved the phone/app/account problem that I've been wrestling with ever since I added a line in October of 2022. I've tried working with the CHAT option several times, but I couldn't seem to figure out exactly what was wrong so I could explain it to the CHAT agent.
-
July 2022 by Dianna Dick
In and out, no issues. Greeted by staff, professionally. Need people back in the stores shopping. Not a fan of the kios machines replacing jobs.
-
April 2022 by RD Land
The ladies that helped me were awesome!! They had me in and out in no time and solved my issues with ease!! Highly recommend!
-
March 2022 by Jorge Lopez
they don't take of you the way they should waited an hour, people attended before after signing up first, it took three Verizon employees to help one customer
-
March 2022 by Sandra Marquez
My husband went there today to ask for help due to some charges being made to our account. Tell me why this heffer told my husband that that’s the way Verizon changes people due to billing cycles. Guess what??!!! She was incorrect I just called Verizon and received a credit for being over charged. It was a simple solution that could’ve been handled there yet, I had to handle it due to someone’s unwillingness to research the issue and find a solution. Verizon get it together on your customer service I was about go elsewhere thinking there was not a solution to our issue. We’ve been a loyal customer for 10 plus years.
