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July 2023 by Marykatherine Lamb
We visited Ritter Lumber today due to my husband and I had been to several other stores and either could not find what we wanted or could not get any help. I must say that was not the case at Ritter Lumber. We walked in and was greeted by two gentleman, can you believe that!!! Anyway we got assistance right away and one ( I wish I had got his name, I only remember he had Curley hair). Very polite young man. He took us to the items we needed and we were on our way. Thank You Ritter Lumber for hiring such GREAT employees. I would definitely recommend them to anyone.
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April 2023 by Theresa Denley
Bad ? broken stuff in a box don't give your refund back bad business spend your money home Depot.
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October 2022 by Raul D. Munoz
I went to the Beaumont location today. It was the first and last time here. The customer service was horrible. They took forever to help me with what I needed. And then they didn't want to go get the correct item I needed after I nicely let them know it was the wrong thing. What should have taken 20 minutes tookabout an hour. Ridiculous!
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September 2022 by Boyd Lamb
Ritter Lumber was great, after going to the other big box store where several of employees were just looking at there phones, my wife and I left there to go to Ritter Lumber and as soon as we walked in the door Nate greeted us and asked if he could be of some assistance. He showed us to the area we were looking for. There was not one we needed on the shelf so he checked and stated there were two in the back. He went to the back and got our item assisting us to the front of the store and helping us load our item. The other store could take some pointers from Nate. I would definitely recommend them to anyone. Thank You Nate for a great experience at Ritter Lumber.
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June 2022 by Travis Rierson
Leaving the parking lot there is a drop off that is about a foot down. We hit so hard my truck lost the front fender well and all of its water. I hope they help me get my truck back to work. And fix their parking lot. I am sure i am not the only one this has happened to.
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May 2022 by Ty Yates
Great inventory, even here lately, super friendly staff.
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October 2021 by Logan Carter
The lumber department is slower than cold molasses. First they said they didn't have one of the two items I wanted, then another person said they had 300 of them and spent 45 minutes looking for it, only to find the first person was right.
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July 2021 by James Callas
20 landscape timbers @$5.99 plus the $25 discount coupon. I will be drying these out then applying a dry stain. Using for fence post that currently are $14.97Ritter is a top lumber yard
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July 2021 by Andrew Mattheis
Selection is decent, but prices remind you that your shopping local.
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July 2021 by Lorenza Velazquez
Do not work for this company they short and rude. I won't go in to details but they a company obviously they do not care for their employees or their future employees.
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May 2021 by Jolly Greene
This was my first visit to this store. I don’t think I’ll ever need to go to tractor supply or Lowe’s ever again. Staff were incredibly friendly and helpful (which meant I spent more money than I planned). They had everything I needed easy to find and neatly organized. If you’re in the area and need hardware, auto parts, hand tools, power tools, or new doors for your home....go check this place out.
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May 2021 by Tres Coronas roofing
Fast service
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March 2021 by David O.
Contrary to some of these other reviews I have always found the employees very helpful. And while, as a locally owned business, they cannot compete with the mega stores as to how many things they can stock and at what price they can charge I find most of what I need there. But I'm an old fashion sort that still believes in supporting locally owned stores were most of the profit stays to people who live and spend a lot of their money in the community. So far they have managed to stay in business unlike a lot of smaller businesses that have been closed because all the profit goes to people who don't even live in the same state.
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February 2021 by Jonathan S.
The customer service when you call and ask about anything is horrible. Zero communication skills and zero customer service. I don't ever blast businesses this way but a few times in two weeks is quite a record. Find people who want to work and aren't sitting there with an attitude because they have to actually work for a paycheck.
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January 2021 by Land Shark
Nice large store with friendly staff and drive thru lumberyard.
