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July 2024 by ihhnan (nan)
Went to this store at 19:00 7/3/24 two employees behind a desk , one eating & one standing,
I went to the store to maybe change my wireless provider , once I entered the store they looked at me with a poker face , none of them approached me so i had to, i was ask “How can we help you?” With a non helpful and ready to go home manner, i got disappointed immediately and left, if this is the customer service presented in person what more if i call .
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July 2024 by Cami Curtice
Wasn't willing to help, because Samsung was involved. Was told to sent in to Samsung.
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July 2024 by Ginnifer Wood
Went in this evening for a phone after a frustrating online experience. I had not
idea how late it was, or that it was 5 minutes until closing. Kiara was extremely helpful and took care of everything for me even though it was time to leave. Great experience make sure you ask for Kiara when you go she's very professional and extremely helpful.
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July 2024 by Ramona Higginbotham
I was with Att for 4 years. When T-Mobile offered me the same internet service for $21.00 a month cheaper I switched. When I called the 1-800 number to ask about my balance, I wasn't able to get through so I called the store a block away for help. The manager was extremely rude, raised his voice then hung up on me after I told him I had switched. I suffer from PTSD and I use a service dog because of people like him. I'm so happy I switched. My internet has never been better, clearer.
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June 2024 by Ryan Young
Everyone was very friendly and helpful! Tamara did a great job getting us set up.
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June 2024 by Conner Stevens
Customer services is horrible. Been sitting for 1 hour no help
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June 2024 by Sharon Castille
Perfect service! Fixed what I needed in a matter of minutes Thank you.
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May 2024 by Joann Garcia
They were very helpful
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May 2024 by Mary Brumfield
Allanah and team are absolutely amazing!
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April 2024 by Ryan Gilchrist
Made an appt and was seen quickly
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April 2024 by Louie Louie
AT&T customer service on the phone says I need to go to a store. The store says I need to make a phone call.
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April 2024 by Susan Hinson
No complaints, just praises. The manager of the store & Kiara took care of what I came for, an upgraded phone, & so much more!! Thank you AT&T!!
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April 2024 by Nae
Love Kierra! She was awesome
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April 2024 by Gloria Segura
Tamara at the store on DOWLEN rd was very nice she was so patient and I give her 5stars
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April 2024 by Jim Stott
Von was able to help get my phone back working properly with little effort. I appreciate her professionalism and expertise.
