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June 2023 by Quentin Sarafinchan
Did a great job on the survey
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April 2023 by Ryan Guilbeaux
My Buyers title company dropped the ball so I needed to shop for an expedited survey. Laura was so prompt and professional. Thank you, I look forward to doing more business with you!
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February 2023 by Philip Bullock
Wonderful company.
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February 2023 by John
The staff yells at you if you ask a question and hangs up on you. Read the other reviews, use anyone else but these people. They also actively use any trick to remove their negative reviews, so they would have more negatives but they get them removed. they don't have to worry about me thou, i will keep voicing my opinion.
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February 2022 by Shell Rapid Lube
Extremely unprofessional. Called to ask a question and was cursed out in under 2 minutes on the call. Only use this company if you want poor work and to be yelled at. I will be telling every business owner I know how horrible this service is.
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February 2022 by Markus LaStrap
Very Unprofessional and Very argumentative
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February 2021 by San A
Amazing
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February 2021 by Kay Donahue
My original Survey has been varified with original boundary as correct by Harris County. B&B response totally incorrect. Highly unethical.
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February 2020 by Michael S. Pittman
NEVER.... I REPEAT... NEVER DO BUSINESS WITH THIS COMPANY. EXTREMELY UNPROFESSIONAL.... I am a licensed real estate agent and would never recommend any home buyer, commercial property owner, title company or the like to ever call this company. I sincerely wish that I could give a lower rating than 1 star. They hung up in my face twice and then the owner screamed in the phone to never call him again.Background (to show that I'm not just some disgruntled consumer):I have a client that had a survey done on their property a while back and they refused to provide a PDF of the original survey even though I had a scanned copy of the same survey but the scan was not clear. When I inquired about the reason for refusal they proceeded to escalate their voices and hung up in the middle of the conversation.2.8 Stars tells a story in and of itself. But above is my experience.NEVER EVER EVER DO BUSINESS WITH THIS COMPANY. BAD. BAD. BAD.
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February 2020 by Kimberly Rix
These people are outstanding! When we were given the run around by other companies I found B & B online. Called and Laura jumped on our request and we had a proposal the same day and services were done, plans delivered and she emailed pdf and CAD to our architect before the final due date. Fantastic job. I highly recommend them.
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February 2019 by David Rupe
I did not realize this up front, but this company does NOT provide an electronic stamped copy of surveys, even when requested. As a result, I had to spend my time on more than one occasion to either hand deliver a hard copy as needed or make a trip to kinkos and scan it in myself. Even when asked, they did not provide this service. The reasoning is that it is not state mandated. Unfortunately it shows that they are quite out of date and that also makes me worry quite honestly about the quality of the survey itself. If they don't use the latest tech to deliver the survey, who is to say they are using the latest tech to measure? I recommend using a company that is more up to date and happy to save you, the customer, time!
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February 2019 by •
I hired Karl Bowles to conduct a land survey of my property after my next door neighbor built a new fence due to hurricane Ike. Her new fence was built approximately 4 feet inside of what I believed to be the legal property boundary. Her new fence was in a different location from the old fence that was both inconsistent with the neighborhood plat and the minimum building side setback ordinance that was on the books at the time my house was built. I previously obtained two additional surveys of my property and collected several neighboring surveys of adjoining properties and provided them to Mr. Bowles for his consideration. Karl completed his survey of my property and concluded that my neighbors fence was encroaching on my property by approximately 4 feet for a distance of 71 feet out of a 126 foot property line. While gathering data for my survey, Karl was able to examine my neighbors survey and he was essentially able to reproduce it from field notes and included it on the survey of my property with a detailed description of the discrepancies between the two surveys. Mr. Bowles survey was very well executed and included a written surveyors report on how he reached his opinion. Due to an extremely hostile and uncooperative neighbor, my only option to recover my property was through litigation. I subsequently filed a Trespass to Try Title lawsuit against my neighbor and a Gross Negligence lawsuit against my neighbor's surveyor. My lawsuit worked its way through the District Court, followed by the Appellate Court, and back to the District Court again and took approximately 5 years, during which time Mr. Bowles advised me and my attorney. Mr. Bowles stood behind his survey and served as an expert witness at the trial. I won the lawsuit against my next door neighbor, recovered my property, and was awarded civil damages against my neighbor's surveyor (Texas 212th District Court case #10-CV-3668-a).It is my opinion that Mr. Bowles is an outstanding surveyor and I highly recommend B&B Surveying for any of your surveying needs.
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February 2018 by Dan Hines
Very helpful, easy to work with. Pleased with all aspects of the transaction. On schedule and pleasant personell. No cost overruns and professional product.
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February 2018 by Jessica lara
I was going to contact this company and ask them to quote the existing survey we have for a client of ours to update the existing survey. Unfortunately, after reading all of these extremely negative reviews and the business owner that is airing their dirty laundry out and client information online seems very unprofessional and I am glad I read reviews before giving our business to any company. I have always been able to sort through the reviews that someone was just pissed off and unpleasable, but this is one customer after another left unhappy and with a bad taste in their mouth from this company. So I will not be using this company... Thank you google reviewers for warning future customers to not waste their time or money with this unprofessional business.
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February 2017 by Chris Colvert
I called and spoke to Laura regarding a survey and she called me an idiot. She actually called me a f in idiot. When I called back and asked her why she did that, she stated that she was talking to her surveyor. I asked for her name again and she hung up the phone. The most unprofessional survey customer service experience I have ever had. UPDATE: The response from the owner isn't accurate. The response is from Laura who is the person that called me the name. I didn't demand that the items be placed on the face of the survey. I asked if the client had requested that the Schedule B Items be placed on the survey and was wondering why that hadn't taken place. This person is not only bad at customer service and attempted to insult me, she goes online and fabricates a story in order to justify her actions. This is beyond unprofessional and I highly recommend you find a different source for your survey needs based off of the experience I have had.
