“Thank you Cheyenne! Super helpful with activating my uncle’s watch for my son. Bravo! Smiles all around. I definitely recommend this shop for any watch battery needs!”
“Thanks to Joseph for his suggestions and help with my garden cart! This auto parts store has the most helpful, friendly employees! They have been my go-to for years, they never disappoint...”
“Pull in to see how long to get trailer plug re wire they jumped on it right away they went above and beyond to help me get back on the road really helpful will be sending my other drivers there for trailer repair and truck accessories”
“⭐️⭐️⭐️⭐️⭐️ Outstanding Customer Service from Cece!
I want to give a huge shoutout to Cece at O’Reilly Auto Parts on East Lucas in Beaumont, TX. Her professionalism, product knowledge, and customer service were truly top-notch.
I had an issue with a gasket that was originally sold to me at a different O’Reilly location, North Major Drive, Beaumont, TX and turned out to be incorrect. They refused to help me. Cece took the time to listen, understood the situation immediately, and went above and beyond to help resolve it. She handled the return professionally and made sure I was exchanged for the correct gasket without any hassle.
It’s rare to find customer service like this anymore. Cece was knowledgeable, respectful, and genuinely focused on helping the customer. Because of her, I’ll definitely be returning to this location for future parts needs.
Thank you, Cece, for setting the standard for what great customer service should look like! ??”
“On 6/12/2025 i went to do business on a battery for my Corvette with mr ron, he was understanding and took care of everything i strongly recommend doing business with him....thanks ron”
“This is my favorite location!!!! I can NEVER go wrong here!!!!! If you need help, these people that work here are soooooo smart!!!!!!! LYNN CORMICLE loves all of y'all!!!!!”